Assessment of Potential Risks Towards the Business Processes Reengineering Success in SMEs
Subject Areas : Technology Development Infrastructures and Supporting organizations
Mohsen
Shafiei Nik Abadi
1
(Associate Professor of Industrial Management Department, Semnan Univrsity)
Haniyeh
Farahmand
2
Atiyeh
Derakhshan
3
Fatemeh
Rezaei
4
Keywords: Business Processes Reengineering, Potential Risks, SMEs, Reengineering.,
Abstract :
In turbulent business environment, organizations are struggling to make themselves agility and for this purpose, it is necessary for them to reengineer the business process. Selecting an appropriate process for reengineering can improve organization in low cost and high speed. This means that organization should select reengineering processes with the greatest potential for change and also generate the best result for the organizations agility. Due to the high failure rate in business processes reengineering, risk assessment is important for these processes. This paper aims to assess the potential risk in the success of business processes reengineering. This study is an applied research in terms of results and in terms of variables; it includes qualitative variables and takes place in the field of descriptive researches and performs via survey method. Cronbach's alpha method is used for the reliability and content for validity. To verify the hypothesis of research, correlation and regression methods are used. A case study performed small and medium enterprises of an Incubator in Ferdowsi University. The innovative aspect of research is to create a new perspective to examine the effect of risk and failure rates in business processes reengineering. According to the results of this research, among the potential risk dimensions, management support and workplace have the greatest impact on success rate of business processes reengineering.