Achieving Performance Measurement Framework for Science and Technology Parks
Subject Areas : Science and Technology Parks and IncubatorsKeywords: Performance, Performance Measurement Framework, Science and Technology Park.,
Abstract :
performance measurement system has a critical role in organizations, since the system can demonstrate how much an organization achieves its objectives and specifies the areas that need improvement and consequently managers can make necessary reformation programs to improve their organizational performance. Science and Technology Parks as structures which follow promotion and innovation locally as well as nationally are also deprived of a standardized method to measure their success or failure; a specific and formal performance measurement method that is based on a specific analyzing framework and able to evaluate the performance of Science and Technology Parks. Extracting science and technology parks’ characteristics and the performance measurement systems from literature, we offer a performance measurement framework contained six components including identity and legal structure of Park; main stakeholders’ expectations; expectations from stakeholders; managers’ commitment and proficiency; interactions with universities, research institutions and industries; and finally Park’s real mission and strategies. The latter is the reflection of other components producing performance measures. This framework can be utilized to evaluate the performance of Iran’s as well other Science and Technology Parks outside.