List of Articles ارزیابی عملکرد

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  1 - Performance Evaluation of Iranian Science Parks Based on Presence of the Science Park in the Region
  Fatemeh Ramezani Hassanali Aghajani Abdolhamid Safaei Ghadikalaei
  Science parks (SPs) are organizations bringing research and industry. Their aim is to promote culture of innovation of their associated businesses and knowledge-based institution. Given the increasing number of SPs that are being set out both in highly industrialized as More

  Science parks (SPs) are organizations bringing research and industry. Their aim is to promote culture of innovation of their associated businesses and knowledge-based institution. Given the increasing number of SPs that are being set out both in highly industrialized as well as developing countries, the problem of measuring the performance of science parks is becoming paramount both in practiontoners and academicians agenda. The present work is aimed at evaluating Iranian SPs that are members of IASP based on criteria the repercussion of the science park in the territory. Performance criteria that used are networking, convention and collaboration stipulated between science park lab’s and local firms, new products and processes adopted by local firms and developed by the collaboration with the science park, number of firms born by the collaboration with the science park within re-industrializations programmes of abandoned industrial areas, number of workers employed in firms originated from the collaboration with science park and number of environmental improvement carried out in collaboration with science park’s lab. In This study these criteria are localized based on Iranian SPs circumstances. FAHP is applied to determine the relative weights of the evaluation criteria and FTOPSIS is applied to rank the alternatives. Science parks’ rank order of performance in these criteria is as follows: Isfahan STP> Fars STP> Khorasan STP> University of Tehran STP> Arac STP> Persian Gulf STP> Pardis STP> East Azarbaijan STP> Yazd STP> Guilan STP> Kerman STP> Hamedan STP> Kermanshah STP. Manuscript profile
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  2 - A Performance Assessment Model for Business Intelligence by using Fuzzy Analysis
  MohammadHosein Ronaghi Kamran Feyzi
  Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily op More

  Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily operational processes, and transforms the data into information and knowledge to avoid the supposition and ignorance of the enterprises. In the last decade, Business intelligence has evolved as one of the critical applications in organizations to provide useful insight, support decision-making, and drive organizational performance. However, to avoid the ineffective experiences during the deployment, it is important to clarify the impact factors of a BI system and find out a Suitable assessment method to evaluate the performance of BI systems. Evaluating the effectiveness of business intelligence systems is vital to our understanding of the value and efficacy of management actions and investments. This research is a descriptive survey. We construct an Assessment model to assess the performance of business intelligence systems based on the outcomes of previous researches. Furthermore, an expert questionnaire using fuzzy analytic hierarchy process (AHP) was used to filter out useful performance indicators. The analytic hierarchy process is a structured technique for organizing and analyzing complex decisions. Finally, we analyze a real case by using the constructed assessment model for Business Intelligence systems. We choose an automotive parts manufacturer as a case. The survey sample population consisted of 66 randomly taken employees and managers of the case. The results indicate that the performance of Business Intelligence system in our case was suitable. Manuscript profile
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  3 - An analysis of Science & Technology Parks Through the Evaluation Results of K-Based Companies in STPs
  Hamid Mahdavi Mahmod Sheykh zeynoddin Leyla Khodabandeh
  Evaluating the performance of the knowledge-based companies settled in science and technology parks is one of the criteria for determining the success rate of these STPs. Promoting the necessary skills in STP managers through the implementation of real and operational p More

  Evaluating the performance of the knowledge-based companies settled in science and technology parks is one of the criteria for determining the success rate of these STPs. Promoting the necessary skills in STP managers through the implementation of real and operational performance assessment systems is the best way for fulfilling this goal. The STPs mission could be achieved through a n integrated chain from research to production. Removing the gap between scientific and research ideas into products and services, directing the knowledge-based companies, meeting the actual needs and providing value-added services to the commercialization stage are the major missions of technology parks. The existence of a model for analyzing the role and the status of effective factors through assessment process is considered as one of the important measures for developing science and technology which has been paid less attention in Iran today. Therefore, there are different items used in assessment procedure including gaining some statistics on technology level, the relationship between the components of science and technology system, the status of intellectual property, cooperation methods between higher education and research centers with industries and organizations, diversity of financial resources and the rate of incomes, attracted investments, the scope of providing services and products, the number of customers and many other factors which are considered in a k-based company as key factors. This paper intends to investigate and present the best assessment and effectiveness evaluation model together with the performance of k-based companies mostly obtained based on the tacit knowledge through ISTT experiences. The objective is to localize executive processes in accordance with the cultural and social structures in Iran. Manuscript profile
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  4 - Linkage between knowledge management and performance appraisal; an effective human resource system
  Saeed hosein Rafuati
  Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an More

  Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an additional work procedure in some organizations mainly due to the intangibility of the value which it adds to the system in the short run. On the other hand, in some other organizations, Human Resources Management is reduced to personnel management and handling the employees official tasks. Therefore its principles such as employees' performance appraisal, leading in most cases to the achievement of organizational goals, are exploited as a means for either encouraging or punishing the employees. This research aims at defining a framework, through studying the different aspects of Knowledge Management and Human Resources Management, in which these two fields interactively produce a combinatory system which helps them effectively flourish and brings about their overlapping so that they can compensate for each field's deficiencies. Manuscript profile
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  5 - Developing a Framework for Evaluation of Incubators Performance
  Hassanali Aghajani Autefeh Talebzadeh
  Business incubators are now recognized in both developed and developing countries as important instruments for promoting entrepreneurship development and technological innovation, specialy at the small and medium enterprise level. Development and proliferation of busine More

  Business incubators are now recognized in both developed and developing countries as important instruments for promoting entrepreneurship development and technological innovation, specialy at the small and medium enterprise level. Development and proliferation of business incubators has generated an intense debate around their performance and usefulness between opponents and advocates of these organizations. Differing in perspectives, researchers have used different groups point of view to evaluate incubators performance. They have also limited their studies to particular type of incubators. Reviewing relevant literature in Iran and the world, this article has provided an integrated multidimensional framework to evaluation of incubators performance. The proposed framework suggests the performance of incubators can be evaluated in four areas: Management and staff, infrastructure, services and outputs. Performance in management and staff can be assessed in terms of management functions and learning and growth, in infrastructure in terms of location and space, and facilities, in service area in terms of business start up and business assistance, and performance in output can be evaluated in terms of business (companies), products (and/or services) and people. To evaluate each area of performance, generic measures have been derived from literature. The proposed framework can be used as a useful tool and a guideline to evaluate incubators performance by their managers, stakeholders and sponsors, particularly in Iran, in order to internal and external benchmarking and rising competition among and promoting competitiveness of incubators. Manuscript profile
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  6 - Incubators Performance Measurement by means of Balanced Scorecard
  Sara Safari Mausome Madah
  ong with formation of incubators and science and technology parks, by direct support of ministry of Science, Research and Technology, ministry of Industries and Mines, ministry of Industrial Development and Renovation, Governors and etc., decided to develop the incubato More

  ong with formation of incubators and science and technology parks, by direct support of ministry of Science, Research and Technology, ministry of Industries and Mines, ministry of Industrial Development and Renovation, Governors and etc., decided to develop the incubators; this resulted in establishment of more than 40 incubators, with technical fields of activity, in Iran. One of the outstanding subjects regarding these incubators, with more than five years of activity, is that there has not yet been any studies and researches on incubators performance measurement, therefore this makes the judgment on effectiveness of performances quite complicated and difficult. In this paper, we have tried to provide a method which is adaptable with the features of these incubators for management and evaluation of them. The model used in this article is the "Balanced Scorecard"(BSC). By considering and focusing on different aspects of this model which are: Finance, Tenants(customers), Processes for service delivering in incubators and Growth and Development, first the effective indices for performance measurement were specified, then by means of TOPSIS method, a method for incubators -as non-profit governmental organizationsmeasurement was introduced. Manuscript profile
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  7 - Identify Indicators for Evaluating the Performance of Corporate Entrepreneurship
  Saeed Safari Reza Abbasi Mozhgan Soltani Aliabad
  10.7508/jstpi.2016.02.008
  Today, in different countries, paying particular attention to entrepreneurship and foster entrepreneurship, and create a favorable environment for its development, Considered to be as a particularly tool for economic development in developing countries. The need of orga More

  Today, in different countries, paying particular attention to entrepreneurship and foster entrepreneurship, and create a favorable environment for its development, Considered to be as a particularly tool for economic development in developing countries. The need of organizations to the phenomenon of entrepreneurship has been led to the creation of a certain territory of this concept that is called organizational entrepreneurship. As far as organizational entrepreneurship are transformed to one of the strategic approaches in organizations, to achieve high performance and great success. Choose this approach is effective for organizations when we can evaluate the results and provide organizational goals with proper management. So, having appropriate indicators to be used for the assessment of organizational entrepreneurship is very important. Therefore, this study seeks to identify appropriate indicators to evaluate the performance organizational entrepreneurship. For this purpose, after reviewing research literature, were extracted performance evaluation indicators, and with the help of the framework of EFQM Excellence Model, were classified in 9 categories. After refining the extracted indicators and removal of repetitive indicators, the 63 index that had remained, to determining the most important indicators, was placed in the hands of experts in the format of a questionnaire and Finally, by analyzing data obtained, were identified appropriate indicators to evaluate the performance. Results of present study, presented 29 indicators in nine criteria of: Leadership, Strategy, Employee, Partnerships and Resources, Processes, Products and Services, Customer Results, Employee Results, Society Results and Key Results; as the appropriate indicators to evaluating the performance of organizational entrepreneurship. Manuscript profile
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  8 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park
  Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo
  10.7508/jstpi.2015.03.006
  According to the global approach of knowledge base economy in most countries, the creation of organizations such as science and technology parks seems to be necessary considering to their influence on the development of science and technology. The main purpose of this s More

  According to the global approach of knowledge base economy in most countries, the creation of organizations such as science and technology parks seems to be necessary considering to their influence on the development of science and technology. The main purpose of this study, is to evaluate the impact quality of the service provided by science and technology parks on growth and innovative performance of firms located in these parks. This research is an applied one which was conducted as a survey in Pardis Technology Park, as the biggest and most important science and technology park of the country, and with the help of more than 30 managers in active firms of this park. In this research, the Cronbach's alpha and Average Variance Extracted was used to measure reliability and validation. Also, Confirmatory Factor Analysis (First and Second stage), correlation test and path analysis was used for answering the questions. Innovation aspect of the study is a new look to the impact of service quality provided by science and technology parks on growth and innovative performance of independent firms located in these parks. Results indicates that the most important factor for these managers is the reliability of the clients to the park. Park staff empathy with clients is also less important factor. Manuscript profile
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  9 - Designing and Implementing of Technology Companies Performance Evaluation Model (Case Study of Technology Companies in Yazd Science and Technology Park)
  Ali  Haji Gholam Saryazdi
  10.52547/jstpi.20844.16.64.1
  20.1001.1.17355486.1399.16.64.5.0
  Science and technology parks are institutions supporting technology companies. The performance evaluation of technology companies will help them to improve their performance and make the park supportive services more effective and helpful. Performance evaluation is one More

  Science and technology parks are institutions supporting technology companies. The performance evaluation of technology companies will help them to improve their performance and make the park supportive services more effective and helpful. Performance evaluation is one of the most important priorities of Yazd Science and Technology Park. Therefore, the purpose of this paper is to design and explain a performance evaluation model of technology companies in this Park and analyze the results of its implementation. The evaluation model of Park is based on various performance evaluation models and theories, as well as through brainstorming with park managers and technology companies. This model evaluates the technology companies in four areas: nature of the company, structure and human resources, main idea and technology, and market. The evaluation process is designed according to both quantitative (documents and non-confrontational??) and qualitative (face to - face interviews) indicators. Then, based on this model, information of technology companies are collected and analyzed by an evaluation system. The results of evaluation showed that although the status of companies is far from the park's expectations and goals, it is acceptable in comparison with the community (province and the average of country) in terms of the value-added of manpower and the cost of employment. Also, the analysis of the results represented the validity and comprehensiveness of the model in assessing technology companies. Manuscript profile
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  10 - Evaluating the performance of the garment industry with an export approach with Interpretive Structural modelling (ISM)
  Hamzeh Amin-Tahmasbi Yasaman  Zahedan
  10.52547/jstpi.20850.18.72.26
  20.1001.1.17355486.1401.18.72.1.6
  The garment industry is one of the important and flourishing industries in the country that seems to grow in the export market besides the internal market. It’s considerable that performance measurement is a vital tool for access to basic improvements and it’s important More

  The garment industry is one of the important and flourishing industries in the country that seems to grow in the export market besides the internal market. It’s considerable that performance measurement is a vital tool for access to basic improvements and it’s important in management. Therefore this research sought to found important and influencer indicators in the garment industry and determine the relationship between these indicators and their preference for each other. For perform this investigation, 35 indicators, obtained from literature review, filtered using questionnaires and experts opinion and then 16 indicators were selected as basic indicators based on Fridman’s method. Using ISM, a meaningful relationship and the importance of indicators were extracted. Penetration power and dependence of indicators determined with the MICMAC analysis. The ISM model showed that the “quality of design”, “planning”, and “applied education with the aim of export increase” indicators have the most impact and they act such as the infrastructure for the model. Also “new product introduction”, “brand promotion”, “increase ordering level”, “marketing”, “effective presence in international markets” and “financial” indicators stand at the top level of the model and are influenced by other indicators. MICMAC analysis showed that “quality of design”,” quality of adaptation”,” planning”, and “applied education with the aim of export increase” have strong driving power but weak dependence power; As a result, these factors are driving in the garment industry and should be a priority for the organization. Manuscript profile
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  11 - Extracting the Performance Indicators Based on BSC Model for SMEs Residing in Technology Incubators
  Iman Shariat Reza Ghanbari Seyed Mousa Siadati Saed Sedigh
  10.52547/jstpi.20894.17.65.35
  20.1001.1.17355486.1399.17.65.5.5
  Science and Technology Parks (STPs) and incubators, as major contributors to the economic development of the regional business enterprises, are committed to provide targeted support for entrepreneurs, improve manufacturing efficiency, and create economic growth in the c More

  Science and Technology Parks (STPs) and incubators, as major contributors to the economic development of the regional business enterprises, are committed to provide targeted support for entrepreneurs, improve manufacturing efficiency, and create economic growth in the community. In order to improve the impact of these supports, STPs and incubators periodically evaluate the activities of residents and, after identifying strengths and weaknesses, provide services tailored to each company's needs. However, it is worthy to ask, what indicators should the evaluation system include that can reflect a true and more comprehensive picture of the company's condition with presenting the company's core needs to the incubator manager? Therefore, in this research some general models of performance evaluation have been reviewed, and because of the benefits of BSC model, especially its compatibility to manufacturing SMEs, this system has been used for the principle of the current study. Then, based on 17 years experience of Khorasan Science and Technology Park in unlocking the region's manufacturing potential, and the opinions of experts in other incubators in the country and around the world, 104 critical indicators have been identified in evaluating the manufacturing SMEs. These indicators also were ranked using U Mann Whitney and Friedman statistical tests. The results showed that the "customer and market" is more important than the other three perspectives in BSC model, and "Market research" and "CEO capability and expertise" are the most important indicators and sub-indicators, respectively. Manuscript profile