Management

Open Access Article

1 - Knowledge Translation Model From Research to Industry Case Study: Defense Industries Research Center
Yousef Naeimaei Hossein Ali Hasan pour Mahdi Moghan Jahanbakhsh Mambini Soheyl Emamian

Knowledge Translation (KT) is the meeting ground between two fundamentally different processes: research and action. It knits them with communicative relationships. Knowledge translation is a dynamic and interactive process that includes synthesis, dissemination, exchan More

Knowledge Translation (KT) is the meeting ground between two fundamentally different processes: research and action. It knits them with communicative relationships. Knowledge translation is a dynamic and interactive process that includes synthesis, dissemination, exchange and ethically sound application of knowledge to provide more effective services and products and strengthen system. This is done through a complex system of researchers and knowledge users. Knowledge translation is catalyst for knowledge cycle in knowledge to action process. Utilization of observation and decision-making appropriate with field conditions that is proposed with knowledge translation is very useful in industrial researches. This research proposes a model for knowledge translation from research to industry (case study: A Defense Industry Research Center). By extending the concept of knowledge translation several models and structures are proposed that each one has a strategy to overcome the gap between what we know and what actually happens in practice. In this research we studied some of them and try to find an appropriate model. The proposed model has seven processes: research needs assessment, input to research, research processes, primary outputs from research, making a sample for taking customers endorsement, using product and final outcome. For data collection, interviews and questionnaires were used. The population is consisting of experts, managers and Defensive Research Centers researchers who are familiar with knowledge translation issues. Manuscript profile

Open Access Article

2 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems
Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh

In recent years, many companies have integrated the activities of customer relationship management with knowledge management together as one concept. In fact, the principal reason for the mentioned integration is that the knowledge management plays a key role in the cus More

In recent years, many companies have integrated the activities of customer relationship management with knowledge management together as one concept. In fact, the principal reason for the mentioned integration is that the knowledge management plays a key role in the customer relationship management. The potential of bilateral relationship between these two fields and also the critical function of knowledge management in success of customer relationship management, has attracted the attention of researchers to this matter recently. The term of “customer knowledge management” is the combination of knowledge management and customer relationship management. The customer knowledge management requires applying different approaches through considering wide variety of key variables in these fields. The considered key variables for each customer knowledge management model are different according to its model. Generally, many models have been presented for customer knowledge management, including conceptual, process and system model. In this paper, we intend to develop process model which achieved from combination of business engineering model, six business processes based on customer relationship management systems, and four aspects of knowledge management in principle business activities, namely marketing, sales and services. Manuscript profile

Open Access Article

3 - The Impact of Knowledge Management on Organizational Innovation
Hasan Dehghani

Today, organizations are in a dynamic and competitive environment and increasingly need for bolstering up their innovation capabilities by attention to valuable knowledge and power ofcreation and use of it. Knowledge management is very important in any organization, bec More

Today, organizations are in a dynamic and competitive environment and increasingly need for bolstering up their innovation capabilities by attention to valuable knowledge and power ofcreation and use of it. Knowledge management is very important in any organization, because organizational innovation does not evolve without dynamic and collaborative knowledge management. Traditional knowledge management systems have been trying to capture formal explicit knowledge management. They could not be successfull in unlocking tacit (implicit) knowledge in the minds of employees. Today, knowledge management 2.0 is based on web 2.0 with enphasis on socialization, collaboration and interaction between people. It tries to capture the largest and most valuable distributed database in any organization, implicit knowledge that is stored in the mind of employees. Each organization which is based on knowledge management 2.0 and social capital, is called an organization 2.0 (enterprise 2.0). It obliterates official controlling and hierarchical order and focuses on socialization and collaboration of mass employees for organizational innovation through social networks. This paper tries to introduce implications of web 2.0 on organizational transforming arising by creation of knowledge management 2.0 in organization 2.0. It assists managers in understanding the leverage roll of social knowledge for development of organizational innovation. Manuscript profile

Open Access Article

4 - Enhancing Efficiency and Organizational Knowledge in Assembly Lines Using Discrete-event Simulation Techniques
Moslem Fadaei Hadi Heydari Ghare Bagh Sedigh Reisi

10.7508/jstpi.2015.02.008

In today’s competitive market, companies must work closely with their customers and suppliers if they want to survive and improve their own performance and to provide a better response to market forces. In a typical supply chain, information flow is more important than More

In today’s competitive market, companies must work closely with their customers and suppliers if they want to survive and improve their own performance and to provide a better response to market forces. In a typical supply chain, information flow is more important than the other two involved flows including material flow and cash flow. It can be lead to enhance organizational knowledge. The main purpose of the research, is to identify, analyse and improve the performance of an assembly line using simulation techniques. Many factors, such as setup time, operating time, failure rate, repair rate, and production rate, can cause data to be non-stationary. Therefor, in order to analyse such complicated systems it is necessary to apply simulation techniques. The most important properties of an assembly line including bottlenecks, cycle time, buffers capacities, and the number of finished products in a given time period are investigated in the research. After data gathering, and building an appropriate simulation model, the simulation experiments were done with Enterprise Dynamic software. The simulation model is implemented and tested against real-world data and is demenostrated by a numerical example. Then, the bottlenecks and performance measures including throughput time and waiting time are identified and analysed in order to develop a new scenario in which opportunities for improvements are presented. The results show significant improvements in terms of reducing waiting time and increasing efficiencies. Manuscript profile

Open Access Article

5 - Business Intelligence Systems and Transformational Leadership in SMEs
Fereshte Soltani

10.7508/jstpi.2015.01.003

In order to survive in active and changing business environment, organizations should provide vital information for the managers by using new methods in a very short time. As Small and Medium Enterprises are the heart of economy; there’s no doubt in the importance of sm More

In order to survive in active and changing business environment, organizations should provide vital information for the managers by using new methods in a very short time. As Small and Medium Enterprises are the heart of economy; there’s no doubt in the importance of small and medium industries’ role in countries’ economic development so they need to use this new methods and systems. By using new technologies, SMEs are able to apply new processes like supply chain management, customer relationship management, and knowledge management. Business intelligence as a new concept could integrate the scattered and heterogeneous organizational data and by using business intelligence systems, SME's would be able to provide multi-dimensional analytical reports for their managers to make correct decisions. In addition to above systems, a powerful, committed and adaptive leadership method could provide the basis for effective utilization of the business intelligence systems. In this article, first we introduce Business Intelligence and Transformational leadership, and then we will investigate the importance of business intelligence systems usage and the role of transformational management in SMEs. Manuscript profile

Open Access Article

6 - The Role of Knowledge Management on Improvement of Marketing Activities Case Study of Active Company in Medical Equipment
Peyman Akhavan Maryam dehghani

10.7508/jstpi.2015.01.004

Nowadays, Knowledge is considered as a competitive key factor in global economy. Marketing departments in each organization are the most important consumers of knowledge and generally, many effective insights in marketing are hidden in the characteristics of customers a More

Nowadays, Knowledge is considered as a competitive key factor in global economy. Marketing departments in each organization are the most important consumers of knowledge and generally, many effective insights in marketing are hidden in the characteristics of customers and their purchasing patterns. Therefore, development of knowledge management systems in businesses can improve decision making, enhance creativity, help compatibility with changes and cause the competitive advantage for businesses and marketing strategies. In this paper, using descriptive-survey method and questionnaire, applications of knowledge management in factors of marketing in Medical Equipment Company is considered. Evaluation is carried out through a random sampling. The quantity of the sample was determined by Kokaran formulation containing 98 individuals. Variables were normal according to kolmogorov-smirnov test. Therefore, community average test (t student) was used for data analysis. The result showed knowledge management has significant influence on most of factors in marketing. Therefore, due to increasing knowledge in organizations; managers should implement knowledge management in organization especially in marketing. But, there isn’t any relationship between knowledge management and pricing policy improved, market offering standardized, common product development and common strategy of business expansion. Manuscript profile

Open Access Article

7 - Structural Modeling of Dimensions of Technology Management Activities and Organizational Effectiveness
Reza Ansari aliakbar aubedi javad Shahmohammadi

10.7508/jstpi.2015.01.008

Organizational effectiveness is crucial for the success of any economy and in order to increase achievement and retention of business results, organizations need to implement strategies that guarantee the success. Technology capabilities in terms of technology managemen More

Organizational effectiveness is crucial for the success of any economy and in order to increase achievement and retention of business results, organizations need to implement strategies that guarantee the success. Technology capabilities in terms of technology management activities, including strategies that can guarantee the success and also, the purpose of this study which investigated the effect of TMA on organizational effectiveness is a structural equation modeling approach. The research is applied and the method of data collection is descriptive-survey. In order to test the research model, a researcher made questionnaire was used and reliability of the questionnaire with Cronbach's alpha was calculated to be as %83. The population samples were chosen from managers and supervisors in Isfahan Oil Refining Company in 2013. The results showed that the TMA such as technology identification, acquisition, exploitation, protection and selection have a significant and positive effect on organizational effectiveness, while no significant effect was obtained for technology learning on organizational effectiveness. Therefore, in this study TMA usage is recommended as stimulus the advancement and competitiveness of enterprises in the global arena. Manuscript profile

Open Access Article

8 - Development of an Assessment Model for Knowledge Management in Knowledge-based Organizations Study of University of Qom
Haniyeh Hoshmand Somayeh Mir Afzal jalal rezaeenour

Assessment of knowledge management (KM) helps knowledge-based organizations to establish their KM process effectively. So, it is necessary to define some measures to evaluate KM process of these organizations. These indicators can measure efficiency and effectiveness of More

Assessment of knowledge management (KM) helps knowledge-based organizations to establish their KM process effectively. So, it is necessary to define some measures to evaluate KM process of these organizations. These indicators can measure efficiency and effectiveness of KM process in knowledge-based organizations. The purpose of this paper development of an assessment model for KM process in knowledge-based companies. In this study, a model was developed based on four enabler factors of knowledge management including “human resources, information technology, education and culture”, and four KM sub-processes including “creating, storing, sharing and applying knowledge”. The statistical sample consists of staff and faculty members of University of Qom in which the developed model is evaluated as a case study. A descriptive-survey research method was conducted in this study based on a questionnaire. The results indicate that University of Qom has not focused enough on KM process. Also, the results of the Fridman test show that none of the studied factors and processes is in a desirable condition in the university; it has been pay less attention to “Organizational culture” and “knowledge creating”, whereas “education” and “knowledge applying” have received more attention. Manuscript profile

Open Access Article

9 - Knowledge Management as a Model for Managing Knowledge-Based Firms in Science & Technology Park
Zinat Eizadian Bizhan Abdollahi Valimorad Kiani

Success in organizations is based on knowledge management, both the physical and financial resources. The new realities of business world are knowledge-based companies and organizations applying creativity and innovation. Science parks are important strategy to support More

Success in organizations is based on knowledge management, both the physical and financial resources. The new realities of business world are knowledge-based companies and organizations applying creativity and innovation. Science parks are important strategy to support knowledge-based firms. After constructing companies it is very important how to manage them. So the organization task is to provide favorable condition for knowledge management. Nowadays the challenge is how managers develop employee's minds in knowledge based organizations. Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. Institutionalization of knowledge management in science parks lead to improvement of their performance. Knowledge plays an important role in activating employees and organization. Gradually physical and financial capitals are replaced with intellectual capitals. The study suggests science parks managers should use new and suitable knowledge management models to improve their competitive advantage in order to mange knowledge and intellectual capitals to maintain sustainability in area of industry and society. Manuscript profile

Open Access Article

10 - A Knowledge Management System Analysis: Using Human Resources and Technology Approaches
Sareh Khazaeli Neda sadaat Khasteh Amir Albadavi

These days, high growth and rapid changes in technology on the one hand, and the utilization of new approaches emerged in the economy and management literature on the other, make knowledge resources become more important than other organizational resources. This viewpoi More

These days, high growth and rapid changes in technology on the one hand, and the utilization of new approaches emerged in the economy and management literature on the other, make knowledge resources become more important than other organizational resources. This viewpoint is based on two main sources; one of them is IT resource and the other is human resource. This kind of attitude to these sources leads to two different approaches of knowledge management: one is related to IT resource and the other is related to human resource. In the investigations about the causes of failure in the most knowledge management projects in knowledge-based organizations, human resource and IT resource approaches are studied separately. In this paper, by these approaches, not only has been the causes of failure in knowledge management projects investigated, but also the importance of these approaches has been studied, too. The study shows that the technology and its benefits cannot be ignored. At the same time, for making organizations less formal, non- technological resource (human resource) management should be at the helm of management priorities. In order to use technology advantages while avoiding its disadvantages, organizations' knowledge resource management should pay attention to the alignment between its technology and human resources. Furthermore, studies show that network infrastructures (extranet, intranet and internet) can provide a proper environment for human resource management. Manuscript profile

Open Access Article

11 - Determination and Prioritization of Barriers to Knowledge Sharing at Universities and HEIs; Case study: Imam JAVAD University College
Daruosh Pourserajian Mozhgan Soltani Aliabad Mohammad Saleh Oliua

The aim of this study is to investigate and identify the barriers to knowledge sharing at a high education institute as one of the necessary steps in implementation of the process of knowledge management at universities and HEIs. On the one hand, higher education is the More

The aim of this study is to investigate and identify the barriers to knowledge sharing at a high education institute as one of the necessary steps in implementation of the process of knowledge management at universities and HEIs. On the one hand, higher education is the base of development and the main focus of human recourses enrichment in societies, Therefore implementation of knowledge management in this field is one of the basic requirements and a powerful tool for improving knowledge-based societyS as one of the elements of country’s development vision. On the other hand, by changing the slogan “knowledge is power” to “knowledge sharing is power”, knowledge sharing and extending it in organizations, between organizations and different systems has become the main process and orientation inside organizations concerning knowledge management. Therefore creating a comprehensive vision concerning the challenges and barriers of knowledge sharing and a proper understanding of its facilitators in HEIs and universities seems necessary as a pre-requisite in reaching the goals of knowledge management in the field of higher education in the country. In this regard, 29 key factors in knowledge sharing process inside organizations in 5 main categories of human resources, organizational culture, structure, systems and technology and leadership strategies have been determined and as a case study, relationships between main factors and priority of each of the mentioned factors in 5 categories have been presented at Imam Javad University College. Manuscript profile

Open Access Article

12 - A Performance Assessment Model for Business Intelligence by using Fuzzy Analysis
MohammadHosein Ronaghi Kamran Feyzi

Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily op More

Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily operational processes, and transforms the data into information and knowledge to avoid the supposition and ignorance of the enterprises. In the last decade, Business intelligence has evolved as one of the critical applications in organizations to provide useful insight, support decision-making, and drive organizational performance. However, to avoid the ineffective experiences during the deployment, it is important to clarify the impact factors of a BI system and find out a Suitable assessment method to evaluate the performance of BI systems. Evaluating the effectiveness of business intelligence systems is vital to our understanding of the value and efficacy of management actions and investments. This research is a descriptive survey. We construct an Assessment model to assess the performance of business intelligence systems based on the outcomes of previous researches. Furthermore, an expert questionnaire using fuzzy analytic hierarchy process (AHP) was used to filter out useful performance indicators. The analytic hierarchy process is a structured technique for organizing and analyzing complex decisions. Finally, we analyze a real case by using the constructed assessment model for Business Intelligence systems. We choose an automotive parts manufacturer as a case. The survey sample population consisted of 66 randomly taken employees and managers of the case. The results indicate that the performance of Business Intelligence system in our case was suitable. Manuscript profile

Open Access Article

13 - Introducing a Framework to Implement Technology Management in Technology-based Firms
Reza Ansari Javad Soltanzadeh

Today, managers have come to this understanding that technology is the main source of competitive advantages and also growth in firms, hence it must be taken into consideration. Although Technology Management (TM) has become popular in the management area and many frame More

Today, managers have come to this understanding that technology is the main source of competitive advantages and also growth in firms, hence it must be taken into consideration. Although Technology Management (TM) has become popular in the management area and many frameworks have been proposed, a practical framework and management tool is not available yet. To this point, Dynamic Capabilities Theory (DCT) has been utilized to introduce a TM framework in technology-based firms by focusing on the creation of the dynamic capabilities’ flows. This article aims to clarify TM activities in DCT context, and moreover tries to determine relationships and interactions among TM, Knowledge Management (KM), and Innovation Management (IM) concepts. By reviewing TM frameworks proposed by different scholars an integral and appropriate framework based on Cetindamar’s et al. (2010) is suggested for technology-based firms. By considering that each of TM activities (Acquisition, Exploitation, Identification, Learning, Protection, and Selection) can create a specific dynamic capability ,six TM tools namely, Patent Analysis, Portfolio Management, roadmapping, S-curve, stage-gate, and Value analysis are described to implement TM activities. These six TM tools and the six TM activities could be a well starting point to apply TM in firms. Manuscript profile

Open Access Article

14 - Exploring the Impact of Creativity and Innovation Management, and Technology Scouting on Organizations in Turbulent Environment for Long-term Survival
Saeed Samadi

20.1001.1.17355486.1391.8.31.4.7

Large and small companies are faced with a significant environmental complexity and turbulent business world. The world is changing at an unprecedented rate due to technological advances. For most businesses, the ability to monitor, identify, and master critical technol More

Large and small companies are faced with a significant environmental complexity and turbulent business world. The world is changing at an unprecedented rate due to technological advances. For most businesses, the ability to monitor, identify, and master critical technological skills and technologies is important .In times of economic downturn, technology and innovation can be potent sources of growth as long as the investment and talent are there to drive them. Innovation, creativity and technology are enablers of economic advancement. In this paper, the importance of Innovation, Creativity management and Technology Scouting for organizations in a turbulent environment is explored and it is shown that the winners will be those that react to the crisis by further embracing technology and innovation to find ways to become more productive and competitive. It is shown that sometimes it is better for an organization to put another part of itself out of business rather than have the competition destroy the whole business. Innovation is a team effort and successfully managing innovation teams is an art. The first step toward innovation is the openness of an organization to new ideas and concepts. It is mentioned that managers cannot order creativity; managers can only provide an environment where creativity grows well. An important step is to establish an organizational culture that fosters creativity. As one of the biggest obstacles to fostering innovation and creativity is uptight and rigid people, the paper emphasizes on organizational openness to new ideas and concepts and discusses the ways to achieve this goal with a view to past experiments. Technology scouting is another important factor that can serve as an early warning system. The early detection of new technologies allows an organization time to prepare for or even acquire these technologies before they have a negative business impact on the firm. However, it is important that the process is performed in the right way to guarantee the best possible extent of technology surveillance occurs. In this paper, it is explained that organizations must keep a keen focus on technological areas that could affect the business environment. Overall, it is concluded that for organizations in a turbulent environment, developing an environment that fosters creativity and innovation is an important step in assuring long-term survival. To fail to do so can mean the death of an organization. Manuscript profile

Open Access Article

15 - ICT Sector Investigation Regarding Components of Technology Management; Comparing Iran with 35 Selected Countries
Vahid Zarrabi Bahram Salavati SarCheshmeh Iman Mohammadian Khorasani Mausome Madah

10.7508/jstpi.2015.04.004

The main objective of this paper is employing main components of technology management to analyze and evaluate ICT sector situation in Iran compared with 35 selected countries. To this end, a conceptual model for technology management in ICT sector has been developed. T More

The main objective of this paper is employing main components of technology management to analyze and evaluate ICT sector situation in Iran compared with 35 selected countries. To this end, a conceptual model for technology management in ICT sector has been developed. Then a set of appropriate indicators have been determined and classified by expert panelists to measure core components and supportive components of proposed conceptual model. Considering proposed conceptual model and selected indicators, the cross section data was collected for 35 selected countries from official and widely accepted international reports and datasets such as WDI, ITU, etc. Finally, technology management components in ICT sector of Iran have been compared with 34 selected countries in terms of policy-making issues, facilitating innovation, research and development activities, human resources training, financial support, entrepreneurship enhancement and technology diffusion. Manuscript profile

Open Access Article

16 - Identification and analysis of factors affecting readiness of universities for successful implementation of knowledge management
Hossein Ali Hasan pour Hosein Jahanshahi Masoud Ahmadi Ghavaghy Hamzeh Danesh Payeh

Nowadays organizational knowledge is one of the most assets that efficient management it, will multilateral promote organizations. Knowledge management is a powerful leverage to achieve competitive advantages among organizations that experience has shown that its applic More

Nowadays organizational knowledge is one of the most assets that efficient management it, will multilateral promote organizations. Knowledge management is a powerful leverage to achieve competitive advantages among organizations that experience has shown that its application in the universities environment, has many advantages. it is important before decision to implement Knowledge management project in organization, to identifing factors that are important in increase Knowledge management readiness. Therefore, the main objective of this study is identify and determine the priority of these factors on universities environment. This research is composed of two main phase, that in the first phase, with the previous Knowledge management readiness models, and the opinion of the experts in unversitis sector, 10 main aspects and from these aspect, 37 factor selected. The factors have different important, hence in the second phase, the research experts, express their judgments about the important weight of each factors, by fuzzy decision matrix. Fuzzy set theory is used to interpert the linguistic information in accordance with the subjective evaluation. Results of defuzzication indicates that “ top management support”, and “knowledge sharing”, are the important effective factor, also “ deformalization” and “ decentralization” has the lowest priority. Factors identified in this study and prioritization by them, As for the universities to prioritize And Regulation the knowledge management activities, to be used. Manuscript profile

Open Access Article

17 - Knowledge Management in Knowledge-based Organizations, located in Isfahan Scientific and Technology Town (ISTT)
Seyed mohammad Mirkamali Zeynab Eizadian Hadi Mosadegh

In contemporary economics, knowledge is key element for organizational competitiveness. Therefore diverse organizations, especially small and medium-sized companies should have a clear position in their organizations current knowledge in order to survive and achieve ac More

In contemporary economics, knowledge is key element for organizational competitiveness. Therefore diverse organizations, especially small and medium-sized companies should have a clear position in their organizations current knowledge in order to survive and achieve accomplishment. The purpose of this study was to present a perspicuous condition of knowledge management strategies in firms, located in Isfahan science and technology town (ISTT). 98 firms were selected in a simple randomized sampling and their managers were requested to answer the questionnaire asking 47 questions about 4 different knowledge strategies, including knowledge application, knowledge transfer, organizational knowledge and producing knowledge. The type of this study is survey research. Data was analyzed by using descriptive statistics (frequency, mean and standard deviation). The results indicate that the dominant strategy of knowledge management in the town in applying knowledge is human-centered strategy, in field of knowledge transfer is social strategy, in the development and producing of knowledge is applied strategies in field of organizational knowledge is innovations strategy. This finding demonstrates that firms’ emphasis on hidden knowledge and their knowledge has more personal nature. It is proposed to modify the existing state that empirical knowledge of personals is written to be easily shared with others. Manuscript profile

Open Access Article

18 - Investigating and Prioritizing Factors Affecting Successful Transfer of Information System Technologies in Auto and Parts Factories in Iran
Mansoor Sabeti Seyed mohammadreza Razavi

Information is the driving force for today's knowledge economy and information systems are tools for information application. While numerous benefits of information systems are proven, substantial risk of failure is still burdening implementation of such projects. To re More

Information is the driving force for today's knowledge economy and information systems are tools for information application. While numerous benefits of information systems are proven, substantial risk of failure is still burdening implementation of such projects. To reduce the risk, attention must be paid to critical success factors. After reviewing the relevant literature, success factors for the transfer of information system technologies are identified. Using such factors, this research evaluates and prioritizes them in the context of Pars Khodro and Saipa Auto Companies, as well as Sazeh Gostar Parts Co. in Iran. A questionnaire was administered among 32 IS/IT experts and consultants in those firms. The chosen firms have had experience with the transfer of information system technologies like MES and ERP. The proposed classification in this research divides critical success factors into three broad categories: organizational factors, tactical factors, and technical factors. Consistent with others' findings in the area of information systems, this research finds that the managerial, organizational and tactical factors dominate the technical aspect, and special attention to the former reduces the risk of failure associated with the implementation of information systems. As one of the primary objectives of this research, it has been found that the most important critical success factors in each category are: 1) Among organizational factors, the support and commitment of top management, and clear understanding of business objectives and organizational requirements are the most important; 2) Within tactical factors, effective project management and competent teams are critical; and 3) Among technical factors, adequate training, extensive organizational participation, and retention of skilled employees are important. Manuscript profile

Open Access Article

19 - The Role of applying Business Process Management System in improving Organizations Performances
Hosein Safarzadeh Mausomeh Ghoreyshi

In today's world, the key to the success of each organization is the Business Process. Therefore, it is important to have a strong interpretation of Business Process Management in organizations. Organizations have experienced that Business Process Management is strong i More

In today's world, the key to the success of each organization is the Business Process. Therefore, it is important to have a strong interpretation of Business Process Management in organizations. Organizations have experienced that Business Process Management is strong investment to come across the environmental changes. Business Process Management is a holistic management approach focused on aligning all aspects of an organization with the demands and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business Process Management attempts to improve processes continuously. It can therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. Business process management activities can be grouped into five categories: designing, modeling, execution, monitoring, and optimization. With respect to the fact that Business Process Management System automates all the processes in organizations, every solution ends up in Business Process Management System as the essential core of organizational systems in order to improve their performance. In this paper, different types of data related to a specific Process will be mentioned, then a solid model will be explained in order to coordinate the data with Business Process Management, afterwards Business Process Management System will be introduced. At the end, the harmony for Business Process Management and Strategic Management will be explained because compiling a suitable strategy and, more importantly, its proper implementation using the Process Management improves the organization performance and beneficiaries' satisfaction. Manuscript profile

Open Access Article

20 - Effective Factors on Infusion and Diffusion of Web-based Knowledge Management Technology; Case: Moshanir Company
Eman Mokhlesi Mostafa Torabi

Nowadays, sophisticated technologies, such as Information Technology systems arise from new demands in case of technology perception. With increasing tendency in using Web-based technologies for ameliorating job performance, Information Technology systems act as a vital More

Nowadays, sophisticated technologies, such as Information Technology systems arise from new demands in case of technology perception. With increasing tendency in using Web-based technologies for ameliorating job performance, Information Technology systems act as a vital section in business operations. In the current research, results of organizational development pertaining to critical factors of web-based knowledge management effective transmission are concerned. Infusion and diffusion processes are evaluated by acceptance of effectiveness of web-based knowledge management technology in organizational systems. Incepted acceptance and transmission of Information Technology tools in the accepting system business processes, will not necessarily guarantee the change in taste of users and designers. It becomes obvious only at a time when IT systems cause changes. Once this technology is deployed, a need for acquiring and measuring integration arises; this claims that a need for diffusion level as a source of change exists. Each of mentioned processes, i.e. Infusion and Diffusion, are influenced by a set of constituents. In this study, we use experimental models of infusion and diffusion for web-based Knowledge Management technology. The change source in technology transmission is considered in this research. Also, some applicable advices are suggested for effective transmission of web-based knowledge management technology in organizations. This research is done to find out the factors affecting technology transmission and IT technologies acceptance. It tries to explore the procedures for facilitating a successful transmission of these technologies too. Manuscript profile

Open Access Article

21 - The Potential of E-Business to Reduce the Bullwhip Effect in Auto Industry of Iran
Lauya Olfat Mohsen Shafiei Nik Abadi

Uncertainty about the supply chain and its various components causes demand variability in the length of chain in a way that as diverting from the final customer demand and actual orders, more fluctuation in amount of orders is observed and this can be followed by undes More

Uncertainty about the supply chain and its various components causes demand variability in the length of chain in a way that as diverting from the final customer demand and actual orders, more fluctuation in amount of orders is observed and this can be followed by undesirable effects. This phenomenon is called Bullwhip effect. Several factors are involved in the occurrence of this problem for which some strategies to are listed. In this paper, first Bullwhip effect and what caused it in the supply chain are defined. Then, Key factors in reducing the effects in Auto industry using Survey are analyzed. Finally, with regard to the capabilities of electronic business, its role in confronting this phenomenon will be expressed. This Research is an Applied Research and a questionnaire containing 26 questions was used for the analysis. According to various aspects of creating Bullwhip Effect, partial sampling was used and a collection of experts in the field of inventory control, production planning and parts supply, sales, after sales service and supply chain management were surveyed. Calculated Samples are 171 experts. In this paper, The Mean Test is used to evaluate each hypothesis and finally Friedman's Test is used to assess being equal rank of Reducing Factors of Bullwhip effect. Innovative aspect of the research is observed in the study and identification of key factors in creating Bullwhip effect in supply chain and investigation of electronic business impact in reducing the negative effect. Manuscript profile

Open Access Article

22 - The identification factors of effective in transfer of technology
Mahmood Mahdizadeh Hadi Heydari Ghare bag Yaser Mirzaei

This research is about technology & the title is identification & extraction of effect factors in technology transfer. Becoming acquaintance with factors that effect on technology transfer to Iran’s industries is the goal of this research. In order to, we discuss techno More

This research is about technology & the title is identification & extraction of effect factors in technology transfer. Becoming acquaintance with factors that effect on technology transfer to Iran’s industries is the goal of this research. In order to, we discuss technology definition and the process of technology transfer, and then, survey success factors in technology transfer to developing countries and the constraints of technology transfer to Iran. In this research, we use both survey and analytical methods that with collect data and information we have been done studies through a library and comprehensive literature. With regard to the key factors have been identified in the process of transferring technology in all different aspects of an effective pattern, a appropriate model factors for the transfer of technology in the main factor of eight as: effective and efficient management, governmental supports, cooperation between research centers and industry, considering research and develop activities, absorption capacity of host country, enough market access, tending and ability of both countries, and develop export policy.In continuing this research we extract sub-factors of each main factor. that eventually all factors have been identified in the form of a questionnaire that had been prepared by experts and specialist of the transfer of technology in connection with the amount of being a question of the factors that after collecting the questionnaire we analyze the factors by T-test (T-student) for statistical analysis by SPSS statistical soft wares, In this research, Cronbach's alpha is used for reliability of questionnaire. The results may increase efficiency and effectiveness of technology transfer projects. Manuscript profile

Open Access Article

23 - Determining and Ordering Influent Knowledge Management Success Factors in Science and Technology Parks
Nasibeh Salary Daroush Pouserajian Mohammad Saleh Oliua shahram shokohi

This study aims to determine and prioritize effective KM success factors. The first step is to implement KM in STPs. As regards the major goal of science and technology parks is assisting the growth of society wealth through developing knowledge based innovations and in More

This study aims to determine and prioritize effective KM success factors. The first step is to implement KM in STPs. As regards the major goal of science and technology parks is assisting the growth of society wealth through developing knowledge based innovations and intensifying competition among knowledge-based institutions. Assessing knowledge management in science and technology parks will be considered as a substantial tool for creation, development, sharing and linking knowledge to technology. So based on literature studies and experts ideas 31 sub-factors were organized in 7 categories as follows: labor, strategy, supervisor, assessment, culture, operation and information technology. In fact these categories are effective KM success factors which have been weighed and prioritized by utilizing analytic hierarchy process (AHP).The order of effective KM success factors in terms of importance are labor, strategy, supervision, culture, operation, assessment and information technology. Two sub factors with highest influence on KM have been selected among numerous numbers of factors. Finally this model is applied for evaluating nine incubators in Yazd science and technology park. Manuscript profile

Open Access Article

24 - Optimum Effect of Electronic Commerce on Supply Chain Management
Hadi Heydari Saeed moheb Rabbani Hesam Zand Hesami

Competitive advantage of an organization heavily dependent on the effectiveness of supply chain organization. Today, Supply Chain Management,is a growing body of tools and technologies for coordination and optimization of key processes, including: Reduction costs, incre More

Competitive advantage of an organization heavily dependent on the effectiveness of supply chain organization. Today, Supply Chain Management,is a growing body of tools and technologies for coordination and optimization of key processes, including: Reduction costs, increasing quality, facilitate distribution, increasing customer satisfaction and ... , and Supply Chain Management should improve the coordination between members of the chain in order to achieve these goals and increase opportunities. Growth in information technology recent years, we witness, E-commerce are provided in the development pillars management. Especially that part of an integrated Internet and Electronic Commerce is required, high potential and capacity for efficient supply chain is to be. Paing attention to concepts of Electronic Commerce and Supply Chain Management, this article study factors influencing technology adoption in an organization and its followers, the effect of electronic commerce emerging as a new technology on the different section of chain. SCM development and change in the strategy units along with commercial development E-business with problems and obstacles inherent, It is necessary to response the pre challenges for this technology to the executive and the implementation makes essential. Manuscript profile

Open Access Article

25 - The Role of IT in Establishing Electronic Customer Relationship Management (eCRM)
Mohammad hosein Jarahi Saeed Saeida Ardekani Mohammad Zareiyan

Emergence of new technologies such as Information Technology has extensive and profound effects on different dimensions of organization. One of these Dimensions, is Customer relationship management (CRM). Information Technology is one of the main aspects of CRM. The app More

Emergence of new technologies such as Information Technology has extensive and profound effects on different dimensions of organization. One of these Dimensions, is Customer relationship management (CRM). Information Technology is one of the main aspects of CRM. The application of IT in CRM cause to make a new concept that is called Electronic Customer Relationship Management (eCRM). The purposes of this article; first, Survey eCRM in to multilateral dimension. Second, expressing development in traditional CRM and third, studing differences between CRM and eCRM. Then recognize definition, characteristics and status of eCRM. Next step, consider the various uses of IT in CRM and present opportunities in CRM that provide through IT. Then express the simple implementation of eCRM, along with the essential points. In addition, challenges and threats suffered eCRM and errors in its implementation are discussed. Next part is review of a successful implementation case of eCRM. At the end, trends and future perspectives of eCRM are explorered. Manuscript profile

Open Access Article

26 - Linkage between knowledge management and performance appraisal; an effective human resource system
Saeed hosein Rafuati

Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an More

Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an additional work procedure in some organizations mainly due to the intangibility of the value which it adds to the system in the short run. On the other hand, in some other organizations, Human Resources Management is reduced to personnel management and handling the employees official tasks. Therefore its principles such as employees' performance appraisal, leading in most cases to the achievement of organizational goals, are exploited as a means for either encouraging or punishing the employees. This research aims at defining a framework, through studying the different aspects of Knowledge Management and Human Resources Management, in which these two fields interactively produce a combinatory system which helps them effectively flourish and brings about their overlapping so that they can compensate for each field's deficiencies. Manuscript profile

Open Access Article

27 - The Effect of IT Investments on Customer Satisfaction
Behtaj Rasoli Poshte Jafar Bagheri Nejad

Almost two trillion dollars in the world are capital and expenditure in the field of information technology projects annually. It's been more than a decade that researchers have discussed business value of information technology investment. Also plenty of investment has More

Almost two trillion dollars in the world are capital and expenditure in the field of information technology projects annually. It's been more than a decade that researchers have discussed business value of information technology investment. Also plenty of investment has been spent to satisfy the customer and shopping experience in fields which are related to information technology. For example, firms have experienced low investment of information technology such as the Internet Services providers and high investment of information technology such as comprehensive information systems for the implementing and enforcing human resources planning. This article is a result of research on information technology and intends to review information technology investments and technologies such as Customer Relationship Management and determine its impact on customer satisfaction. Comparative analysis of findings showed that there is a direct relationship between information technology investment of organizations and customer satisfaction in wide-scale. Manuscript profile

Open Access Article

28 - Knowledge Management and Firm's Competitive Strategy:The Role of Strategic Reference Points (SRPs)
Omid Mahdiye

The best way to achieve competence in global market is through planning and upgrading core competencies. Not only will the knowledge economy change the experience of workers, but organizations and countries must also rethink their economic strategies. How well an indivi More

The best way to achieve competence in global market is through planning and upgrading core competencies. Not only will the knowledge economy change the experience of workers, but organizations and countries must also rethink their economic strategies. How well an individual, an organization, an industry, a country does in acquiring and applying knowledge will become the key competitive factor. An organization with a good sense of KM has the potential to create significant value, but only if it is linked to its overall strategy and strategic decisions. Knowledge management (KM) is the latest strategy in increasing organizational competitiveness. The concept of treating organizational knowledge as a valuable strategic asset has recently become extremely common. KM efforts have been primarily focused on developing new applications of information technology, complemented to a lesser degree with implementing new organizational forms. The link between knowledge and business strategy has basically been overlooked. Thus KM has unfortunately developed into a matter of information technology primarily, followed by one of organizational behavior with business strategy generally not even considered. The purpose of present paper is to identify the relationship between KM and the firm's competitive advantage. In the first section the pertinent literature related to knowledge management and its impact on the competitive advantage of the firm was examined. Then the Porter's (1979) five forces model and Wernerfelt's (1984) Resource-based view of the firm were reviewed. In the next section the link between KM and strategy formulation by drawing on the resource-based view of the firm is addressed. In the last section the strategic reference points (SRPs) theory has been introduced and applied for classifying the KM strategies. Manuscript profile

Open Access Article

29 - Assessing the Current Status of Knowledge Management Based On Building the Foundations of Knowledge Management
Noshin Kazemi nejad Faezeh Mehranfar Seyede Saba Bagheri

Today knowledge is considered as some institutional asset and management is of great importance. Knowledge-oriented development has been the framework for social, cultural and economic development plan. So it is expected that the education organizations recognize knowle More

Today knowledge is considered as some institutional asset and management is of great importance. Knowledge-oriented development has been the framework for social, cultural and economic development plan. So it is expected that the education organizations recognize knowledge as some institutional asset and take measures to manage it. Throughout the present article, which is a part of findings of a research plan at Social Sciences, Economics, and Management faculties of Alzahara University, efforts have been made in order to investigate into the present status of the mentioned faculties. Reviewing the current status of knowledge management can pave the way for further planning particularly at Alzahra University. Manuscript profile

Open Access Article

30 - Knowledge Management and Business Intelligence
Mohammad reza Mosa Khani Mahshid Saeidi

This paper explains the nature of integration between knowledge management (KM) and Business Intelligence (BI). There has been some confusion as to the relationship between KM and BI. BI mainly focuses on explicit knowledge, but KM encompasses both tacit and explicit kn More

This paper explains the nature of integration between knowledge management (KM) and Business Intelligence (BI). There has been some confusion as to the relationship between KM and BI. BI mainly focuses on explicit knowledge, but KM encompasses both tacit and explicit knowledge. Both of them promote learning, decision- making and understanding. KM influences BI through organizational knowledge creation, knowledge transfer and learning. Therefore, this paper defines BI as a part of KM by evaluating importance of their integration. As this relationship improves right decision-making in organizations and their performance because of the rise and fall of the economic environment, enterprises need to adjust their policies and strategies rapidly in order to respond to sophistication of competitors, customers and suppliers. Information is known as the main key for enterprises so integrating Business Intelligence and Knowledge management are used not only for saving suitable information for enterprise but also for improving performance and process of activities in organizations. Manuscript profile

Open Access Article

31 - Identification of Traditional Tools & Solutions of Knowledge Management in Low-Tech Enterprises
Saeed hosein Rafuati

Management experts have considered knowledge management, in the course of the past several years, as a managerial solution and have recommended, to the managers, the application of its tools for increasing the enterprise efficiency. This point should be also mentioned More

Management experts have considered knowledge management, in the course of the past several years, as a managerial solution and have recommended, to the managers, the application of its tools for increasing the enterprise efficiency. This point should be also mentioned that prior to the current development of knowledge management literature, knowledge management existed in enterprises in traditional ways. Definitely the effective development of new knowledge management tools in these enterprises must be firstly based on the same traditional tools, in order to improve them, and secondly these tools must conform to the enterprises' structure- and also the elements of this structure. One of the most crucial elements of this structure is technology level; however, it is needless to mention that knowledge management tools for low-tech enterprises are different from those for high-tech enterprises. Throughout the article, based on a statistical research carried out in small and medium enterprises in the area of metal industry- with low technology level- traditional knowledge management tools in-use are determined and defined. Manuscript profile

Open Access Article

32 - The necessity of innovation in administrating knowledge management and IT management in Iran
Mohammadreza Abbasi Manoochehr Makki

At present the necessity of paying attention to knowledge management and IT management has been a challenging issue for the managers of organizations. This matter seems incomplete without paying attention to the applicability of the mentioned concepts. Hence, in this ar More

At present the necessity of paying attention to knowledge management and IT management has been a challenging issue for the managers of organizations. This matter seems incomplete without paying attention to the applicability of the mentioned concepts. Hence, in this article, the basic assumptions of knowledge management and its relation to information technology are investigated from both theoretical and practical perspectives. The formation, definitions, literature, processes, and all the issues related to the knowledge management will be presented. In addition, it is mentioned that in spite of the close relationship between information technology and knowledge management, it is not possible to substitute technology for human knowledge. Finally, having reviewed some principles and obstacles to knowledge management, the researchers propose innovative ways in order to carry out knowledge management programs via information technology in Iran. Manuscript profile

Open Access Article

33 - Knowledge Management Establishment In Tehran Municipality And Presenting Application Model
Ali Rabiei Zeynab Khajavi

Knowledge management is a critical success factor in today's enterprises. The efficacy of a knowledge management (KM) project depends heavily on a successful coordination of issues such as corporate culture, organizational processes, human resource management and inform More

Knowledge management is a critical success factor in today's enterprises. The efficacy of a knowledge management (KM) project depends heavily on a successful coordination of issues such as corporate culture, organizational processes, human resource management and information technology. This research has been conducted with an applied purpose and a descriptive method. Reviewing the status of indicators, structure, culture, technology, human resources, knowledge process and leadership in Tehran municipality for the establishment of knowledge management have been obtained from questionnaires through analyzing data. Then based on the highest mean encountering test(Friedman test) priorities have been classified. The statistics in this research include senior managers, middle managers, supervisors and experts of Tehran municipality which makes 1057 people all together. Among them, 285 were studied as samples. The analysis proved the appropriateness of establishing Knowledge Management in the organization. Human resources indicators, structure, knowledge processes, technology and culture are the next priorities. Manuscript profile

Open Access Article

34 - Typology of Science & Technology Parks with Knowledge Management Trend
Saeid Kharghani Mino Selseleh

Lack of integration between research and technology, and the gap between scientific ideas and goods & services, are clear facts of todays life. Developed countries have invited creative solutions to overcome such challenges. Science and Technology parks are among them, More

Lack of integration between research and technology, and the gap between scientific ideas and goods & services, are clear facts of todays life. Developed countries have invited creative solutions to overcome such challenges. Science and Technology parks are among them, which have critical roles in integrating knowledge management loops (including creation, sharing, and applying) in the cycle of knowledge management. Science and Technology parks enable the companies to apply immediately the knowledge which has been created by the knowledge workers and scientists. In this article after reviewing the knowledge management literature, Science and Technology parks typologies is under survey. The relation between this typologies and entrepreneurship and the common points among different Science and Technology Parks are the next points. The final review is about the outcomes of applying knowledge management procedure in the Science and Technology parks. Manuscript profile

Open Access Article

35 - Knowledge Management Approaches and Knowledge Gaps in Technology Era
Hosein Rahman seresht Nastaran Simar asl

s that the first step to enter the world of knowledge management is analyzing different knowledge management (KM) approaches. Then it would be essential to identify knowledge management gaps, because organizations weakness at identifying and bridging these gaps before i More

s that the first step to enter the world of knowledge management is analyzing different knowledge management (KM) approaches. Then it would be essential to identify knowledge management gaps, because organizations weakness at identifying and bridging these gaps before implementing knowledge management plans will obviously lead to unreasonable effects. In this paper, at first, a summary of knowledge management concept and the necessity of its implementation in organizations are presented. Also, a comparison has been made between R&D expenditure and revenue and profitability of the global leading companies. In the next section, the knowledge production rank of Iran among 16 countries is presented in order to demonstrate Irans position according to knowledge growth. Then KM approaches including mechanistic, systemic, core competencies and behavioral-cultural and two models of knowledge management gaps including Pierce and Lovrichs (1984) and Lins (2005) model are discussed. In conclusion, the priority of adopting systematic, behavioral/cultural & core competencies approaches in contrast to traditional mechanistic approach is discussed. It is also mentioned that the 1st model is appropriate to be applied in macro level where as it will be appropriate to apply the 2nd model in micro level. Manuscript profile

Open Access Article

36 - Intellectual Property Management: The Case of Research Institute of Petroleum Industry
Seyed Kamran Bagheri Sasan Sadraei

The emergence of petroleum industry in Iran dates back to more than a century ago and the industry has played a major role in the countrys economy from the very beginning. However, when it comes to the required technologies, the industrys dependency on foreign companies More

The emergence of petroleum industry in Iran dates back to more than a century ago and the industry has played a major role in the countrys economy from the very beginning. However, when it comes to the required technologies, the industrys dependency on foreign companies is evident. Independent technology development, on the other hand, is not an easy task since it requires a tight interconnection with Intellectual Property (IP) management. The industrys failure in independently developing its technological needs, can hence be partially attributed to mismanagement of IP. This paper investigates the role of IP and its management in an industrial context, focusing on industries actively pursuing high technological capabilities. Afterward, the petroleum industry and the role of IP management therein are reviewed. Finally the achievements of Research Institute of Petroleum Industry (RIPI) in managing its IP portfolio are introduced. Manuscript profile

Open Access Article

37 - The Concepts and Essentials of Knowledge Management
Mostafa Taghavi Hamid Shafiuzadeh

The Role of Knowledge to Achieve Development always is Dominant. Nowadays existing Knowledge in organization is viewed as one of the most important capitals that can help to achieve success and competitive advantage in contemporary competitive situations. Many of organi More

The Role of Knowledge to Achieve Development always is Dominant. Nowadays existing Knowledge in organization is viewed as one of the most important capitals that can help to achieve success and competitive advantage in contemporary competitive situations. Many of organizations have realized to success and even survival need to something more than short time acquiring to knowledge and there is no choice except applying appropriate system of knowledge management. In this article, at the beginning, definitions of knowledge, Knowledge Management and its origin will be expressed. Then, the essentials of Knowledge Management and role of technology will be analyzed. Finally some important factors in success and defeat of Knowledge Management programs will be represented. Manuscript profile

Open Access Article

38 - A Survey on Success Factors of Knowledge Management within Organizations
Tahmoress Hasangholi pour Hasan Aubedi jafari Neda Khatibian

Nowadays, knowledge introduced as a valuable and strategic resource and also is an asset and is the most important variable for growing organizations and enterprises in this era. Knowledge management introduced as an important action for organizations move into internat More

Nowadays, knowledge introduced as a valuable and strategic resource and also is an asset and is the most important variable for growing organizations and enterprises in this era. Knowledge management introduced as an important action for organizations move into international competition and face with new business challenges. Therefore, aiming usage of knowledge as a strategic and competitive advantage, and so organizing knowledge management development steps in organizations requires specification of effective factors on organizations decisions in usage and optimizing knowledge management. Thus studying effective factors on knowledge management success is necessary. Identifying these factors can help organizations to requirements assessment, designing, programming, executing and implementing knowledge management projects and evaluating organization maturity level in knowledge management. This paper reviews and identifies factors and variables that affect on knowledge management successfulness in organizations, and at last identify and represent key factors and variables that affect on success of knowledge management projects. This factors that categorized with an attention to literature, showing essential and important scopes that require for successful implementation of knowledge management. Organizations can access to a stable competitive and successful advantage with specifying and emphasizing this factors and right using from their knowledge resources. Manuscript profile

Open Access Article

39 - Modeling and Implementing Supply Chain Management in Small and Medium Enterprises
Hadi Heydari

In the past decades, the cooperation of organizations was based on the short-term to gain maximum profit in a short time. Today, lots of Small and Medium Enterprises (SMEs) that has been established in Technology Parks wants to cooperate to have more profit in long term More

In the past decades, the cooperation of organizations was based on the short-term to gain maximum profit in a short time. Today, lots of Small and Medium Enterprises (SMEs) that has been established in Technology Parks wants to cooperate to have more profit in long term relation. Nowadays, in order to produce a product or to present a service, different organizations should work together. Therefore, supply chain management is one of the best ways to have more profit, long-term relationship and to share the information between Small and Medium Enterprises. In this paper, we try to explain the history of supply chain management and the method of organizing and defining supply chain management and its main features. In addition, we will explain the efficient elements for organizing supply chain management and supply chain operating reference model. Moreover, based on an inspection from different text sources, different fields and the method of descriptive study, we will look at the result of supply chain management in SMEs that include: improvement of customer relationship, improvement of the time from order to the issue of invoices, improvement of physical material relation between suppliers and customers, improvement of the connections with the market, improvement of demand forecasting to meet the order and improvement the process of supply chain. Also, in this paper we will look at how to inplement supply chain management in SMEs. Keywords: Supply Chain Management, Planning, Supply, SCOR Model Manuscript profile

Open Access Article

40 - Knowledge Management and Economic Aspects
Gholamreza Malekzadeh

One of the most important challenges in acceptance and implementing Knowledge management philosophy in knowledge based and technological organizations is to answer some questions such as :“what is the rate of Return on investment (ROI)?” , “how we can calculate it?” and More

One of the most important challenges in acceptance and implementing Knowledge management philosophy in knowledge based and technological organizations is to answer some questions such as :“what is the rate of Return on investment (ROI)?” , “how we can calculate it?” and “What are consultant and education costs for establishing new managerial and organizational structures?” In this article some of financial aspects of Knowledge management including ROI calculations and time value of knowledge will be discussed. Also costs of establishing and developing information infrastructures, overhead costs, tangible and intangible costs and assets and investing methods in new technologies will be considered. Manuscript profile

Open Access Article

41 - Promotion of Management Potentials of Pre-incubation seeds and Tenants in Incubators by Applying Suitable Management Style
MOrteza Rasti bozorgi Mohsen Fathollah Bayati

Organizations experience management needs during the different periods of their life cycle. In fact, based on the present conditions dominating the organization during a specific period, management measures should be taken or an organization would actually die. This pro More

Organizations experience management needs during the different periods of their life cycle. In fact, based on the present conditions dominating the organization during a specific period, management measures should be taken or an organization would actually die. This problem is even more extreme about the tenants in incubators and preincubator stage seeds, because companies and seed firms in incubators are truly vulnerable against mismanagement, and this problem would cause failure more than any other time. Taking nice management style during preincubation and incubation period, not only prevents from death of the company, but also increase probability of success, because the success of organization is depend on their successful passage from different levels and stages. In this paper, the types of management styles and mismanagement are carefully dealt with, and regarding position of the pre-incubation seeds and tenants in incubators over the life cycle of the organizations, different types of management including improper styles which can affect the organization trend of management are introduced also for a successful passage from pre-incubation to incubation regarding the management style of organization in pre-incubation, we suggested a management style effective for organization during the incubation period. Manuscript profile

Open Access Article

42 - Knowledge Management; Theories, Technologies and Approaches
Hamid Shafiuzadeh

Knowledge management as an academic discipline evolved from the thinking of experts such as Peter Drucker in the 1970s, Karl- Erik Sveiby in the late 1980s, and Nonaka and Takeuchi in the 1990s. This paper places Knowledge Management in a historical perspective, frames More

Knowledge management as an academic discipline evolved from the thinking of experts such as Peter Drucker in the 1970s, Karl- Erik Sveiby in the late 1980s, and Nonaka and Takeuchi in the 1990s. This paper places Knowledge Management in a historical perspective, frames some of the key technologies and approaches to it, and highlights some of the new opportunities within Knowledge Management. If managers ignore the importance of strategies of knowledge management, their organization will not succeed. Manuscript profile

Open Access Article

43 - An Investigation of Failure Factors Influencing Knowledge Management in Organizations
Mona Golchin pour

Knowledge Management is somehow the corporations hidden assets. This process includes creation, achievement, storing, and distribution, sharing and finally applying the knowledge. Nowadays, in the rapid international market, the success will be not achieved by tradition More

Knowledge Management is somehow the corporations hidden assets. This process includes creation, achievement, storing, and distribution, sharing and finally applying the knowledge. Nowadays, in the rapid international market, the success will be not achieved by traditional work force, investment and the land, but it will stem from work forces ideas means knowledge - the vital new source. In this paper, by a case study, we try to find out right answers to these questions; whether establishing knowledge management is always successful and what are the main causes of failing knowledge management in corporations? Manuscript profile

Open Access Article

44 - ctual Capital as the Connecting Point of the Government, University and the Industry; A Case Study of the Knowledge Balance in the University
marziyeh Baeid far

This paper focuses on the important issues of the Intellectual Capital, which plays crucial role on the predisposition and establishment of the societies and organizations based on the knowledge and at the same time it considered as the product of the society and Knowle More

This paper focuses on the important issues of the Intellectual Capital, which plays crucial role on the predisposition and establishment of the societies and organizations based on the knowledge and at the same time it considered as the product of the society and Knowledge base organizations. This capital or asset is under consideration at the society level, government, industry and university alike, and their integration constitute the countrys Intangible or Intellectual Assets. In this paper, considering the key role of the University on establishing society or organization based on the knowledge, the technology of establishing and evaluating this kind of the capital will be investigated in the University. The paper also introduces some of the peculiarities of the Knowledge Society and characteristics of Knowledge Management and Intellectual Capital. Manuscript profile

Open Access Article

45 - Ranking Factors in Successful Implementation of Knowledge Management in Knowledge Based Companies
mahbobeh Haghi Morteza rasti bozorki Hamid Mahdavi

10.7508/jstpi.2015.01.007

Knowledge management is one of the appropriate solutions to earn utility and efficiency in organizations. Procedure of increasing the role of knowledge in the management of organizations has caused the concept of knowledge management to become the heart of the organizat More

Knowledge management is one of the appropriate solutions to earn utility and efficiency in organizations. Procedure of increasing the role of knowledge in the management of organizations has caused the concept of knowledge management to become the heart of the organization's strategic policies. Accordingly, paying special attention to knowledge management and understanding the most important effective factors in its successful implementation is necessary to achieve the organization goals. Having studied various articles, in this article, 30 sub-factors in the forms of 7 main factors including leadership, organizational culture, resources and human resources, information technology, evaluation and performance measurement, strategies, processes and activities have been recognized. These factors are the effective ones in successful implementation of knowledge management in knowledge based organizations. The factors have been ranked by managers of knowledge based companies located in Isfahan Science and Technology town. According to this the priorities of main factors in the successful implementation of knowledge management have been determined in the form of resources and manpower, leadership, strategies, organizational culture, processes and activities, information technology and evaluation and performance measurement, among the effective sub-factors in successful implementation of knowledge management. Hiring qualified personnel, having the same prospect , creating appropriate space and time for brain storming and having a clear long- and short-term goals for knowledge management have the highest importance for the successful implementation of knowledge management in knowledge based organization, respectively. Manuscript profile

Open Access Article

46 - Benchmarking the Design and Implement Approaches for Knowledge Management
Mohammadreza Hamidi zadeh

To reach bright diagnosis from others, experiences and alternatives is not only the way to familiar with guidelines of future plans, but although it is a fine policy to learn from doing, processes, methods and techniques along with weaknesses and strengths coming from d More

To reach bright diagnosis from others, experiences and alternatives is not only the way to familiar with guidelines of future plans, but although it is a fine policy to learn from doing, processes, methods and techniques along with weaknesses and strengths coming from design and implement K.M. The papers objective is to show how to gather and represent K.Ms firm & how to use them for K.M.S. Different paradigms to be used to analysis K.M. based on benchmarking because utilizing them for Iranians firm is very important theme. The outlines of the paper based on strategic priorities and management commitment by survey different cases to catch fine intuition from individual K. and org.K. . K.M. principles, implement alternatives, gather, present, disseminate and measure KM, K. Environment explanation for formatting K. types and sources. The papers approaches extended on benching firms procedures about them. Manuscript profile

Open Access Article

47 - Privatization of Incubators; Necessities and Challenges
Alireza Faraji

The most important incubators mission is to provide proper basis for establishment, growth and development of new technological private enterprises and to give financial and moral supports to make them successful. Since initial structure of these new enterprises is shap More

The most important incubators mission is to provide proper basis for establishment, growth and development of new technological private enterprises and to give financial and moral supports to make them successful. Since initial structure of these new enterprises is shaped inside the incubator, financial and moral structure of them is affected with incubator. Verifying this subject with interest to relations between incubator and determinate new units; requirement of incubator to have independence financial resources and to create basis for its own growth and development and experience of successful-abroad-incubators, shows that applyment of private management in state incubators is a favorite strategy to solve a lot of problems; an available and good pattern for determinate units and an optimal structure for incubators management. Manuscript profile

Open Access Article

48 - Knowledge Management,Culture, and Higher Education
Mohammadali Neumati

This article has been prepared in an attempt to introduce the reader implication of knowledge management and culture of knowledge in the process of higher education development. It consists of three parts. The first part is designed to give the reader an analytical and More

This article has been prepared in an attempt to introduce the reader implication of knowledge management and culture of knowledge in the process of higher education development. It consists of three parts. The first part is designed to give the reader an analytical and historical insight into the major challenge in knowledge management involves organizational culture of knowledge sharing.The second part, the main body of the article, devoted to explored the importance of creation, development management of this strategic and its implication at universities and higher education institutions. In the final part, the role of information technology, human resource, and methodes in the process of knowledge management will be discussed. Manuscript profile

Open Access Article

49 - An Introduction to Human Forces Leadership with Emphasis on Cooperative Management
Seyed reza Alavi

abstract not found

abstract not found Manuscript profile

Open Access Article

50 - Time Management
Seyed reza Alavi

abstract not found

abstract not found Manuscript profile

Open Access Article

51 - The relationship between virtual companies and Information Technology with risk management and their interactive impact on each other
Iman Mohammadian Khorasani Reza Saniei

In the present world of business, Information Technology, as a modern technology, plays an essential role. On one hand , because of this essential role and the existence of large resources, the user organizations of this technology are faced with high level of risk, and More

In the present world of business, Information Technology, as a modern technology, plays an essential role. On one hand , because of this essential role and the existence of large resources, the user organizations of this technology are faced with high level of risk, and on the other hand the rapid changes of technology and business environment; these factors, together, clarify the necessity of using effective and comprehensive risk management in the field of Information Technology. By conducting a general study over the identity of Information Technology and its related risks, in this article its been tried to provide and introduce a suitable framework for risk management in addition with IT use as a useful tool in the field of risk management. Manuscript profile

Open Access Article

52 - Quality Management by Technology Incubators
Mohammad Saleh Oliua

Abstract not found

Abstract not found Manuscript profile

Open Access Article

53 - Different points of view for Relation of Knowledge Management and Business Intelligence
hasan rangriz nasim afshari

10.7508/jstpi.2016.01.002

Nowadays, having the ability of foresight and decision-making is essential for any organization. Advanced and successful organizations have chosen knowledge-oriented strategy to survive in the competitive and rapidly changing environments. Handling of changes and good d More

Nowadays, having the ability of foresight and decision-making is essential for any organization. Advanced and successful organizations have chosen knowledge-oriented strategy to survive in the competitive and rapidly changing environments. Handling of changes and good decision making about them plays a central role in the future success or failure of organizations. Two important concepts that have important role in managers’ decision makings are Business Intelligence (BI) and Knowledge Management (KM). Business intelligence and knowledge management are relative concepts to each other .The relations between these concepts has not been yet offered clearly and determining the boundary of these two concepts is difficult for managers. Researchers have considered different links between them. In this paper, business intelligence and knowledge management will be defined and then different viewpoints about the type of relationship between these concepts will be expressed. In general, it is recognized that knowledge management and business intelligence both have common and same goal which is improving decision-making process and finally improving the business performance. Implementation and execution of these concepts would consider as organization's competitive advantage. However, knowledge management, including both explicit and tacit knowledge, and also considers unstructured data, while business intelligence generally focuses on explicit knowledge. Finally, concluded that, knowledge management and business intelligence should be integrated regardless of the type of relationship between them, because each has advantages and disadvantages. Manuscript profile

Open Access Article

54 - To Provide Risk Analysis Approach of Knowledge-based Firm Project by means of ANP-RFMEA Technique
Meysam Jafari Eskandari Leyla Alibeygi

10.7508/jstpi.2016.04.004

20.1001.1.17355486.1395.12.48.1.6

A firm which pays close attention to provide a new product and market attendance and innovation commercialization is introduced as a knowledge based firm. In such firms, since invest emphasizes on innovation and commercialization, so lack of attention to economy and mar More

A firm which pays close attention to provide a new product and market attendance and innovation commercialization is introduced as a knowledge based firm. In such firms, since invest emphasizes on innovation and commercialization, so lack of attention to economy and market risks may lead to a considerable damage to the firm. To do preventive measures toward reducing the risk effects and damages incurred by these firms, it is necessary to apply a powerful and significant method in identifying and real ranking of risks. To identify and prioritize the risk is considered as the most effective stages in risk management procedure. For this, in this research to analyze the risk of project in knowledge-based firms, a combination of RFMEA, ANP has been used, in which EMEA parameters are related in the form of a grid led to benefits and capabilities aggregation in the ANP-RFMEA method compared to FMEA. At first, the literature overview and studies in the literature domain, projects risks of knowledge based firms identified and provided the related experts by means of a verified questionnaire. Finally, its result is ranked and analyzed by the integrated approach of ANP-FMEA. Meanwhile, for the research and in order to reach a reliable result, all the ANP method stages is applied by means of SUPER DECISION software. At least, capabilities of the above mentioned compared to FMEA method is shown in risk ranking. Manuscript profile

Open Access Article

55 - Designing Model For Prioritize And Selection Projects Portfolio in a Joint Stock Company Based on Analytic Network Process (ANP)
کبری يزدانی Hossein Ali Hassan pour

10.7508/jstpi.2018.01.006

20.1001.1.17355486.1396.14.53.1.6

Established large companies always need a lot of costs that are not met, therefore, the creation of joint stock companies is an effective method for doing business. In addition, changes in the business environment makes companies to move forward and requires that they b More

Established large companies always need a lot of costs that are not met, therefore, the creation of joint stock companies is an effective method for doing business. In addition, changes in the business environment makes companies to move forward and requires that they become associated with these changes. This requires an effective strategy and considering the fact that many of the strategies are not entered into the implementation phase, portfolio management as a new model of management to implement strategies to help companies comes to mind. In this paper, using literature review and study framework and using interviews and questionnaires, the model is designed for a Joint Stock Company. This includes : strategic plan portfolio, defined portfolio, strategic change management, network structure portfolio, prioritize and select projects based on ANP, measuring earned value project portfolio, collection and delivery information stakeholders confirmed the basket by stakeholders, ratification and implementation of the project portfolio, portfolio monitoring and feedback ". The validity and reliability of the proposed model by collecting 14 questionnaires and Cronbach's alpha coefficient formula and the carcass is proved. In this paper, a field study is conducted in a Joint Stock Company. The criteria necessary for prioritizing and selecting projects that include criteria of economic profit and human resources as well as criteria related to social aspects were extracted and using network analysis process, the selected projects were prioritized based on criteria. The reliability and validity research using Cronbach's alpha formula and carcass were examined. Manuscript profile

Open Access Article

56 - Development of Acquisition and Dissemination Process of Tacit Knowledge and Experiences in order to Educate and Empower the Enterprise
Peyman Akhavan Ali Shahabipour

10.7508/jstpi.2016.01.006

The experiences of the experts are the most important sources of knowledge and institutional training. Sometimes it is hard or impossible to describe tacit knowledge. Experts are very busy and valuable people. The separation of their work for the process of acquiring kn More

The experiences of the experts are the most important sources of knowledge and institutional training. Sometimes it is hard or impossible to describe tacit knowledge. Experts are very busy and valuable people. The separation of their work for the process of acquiring knowledge, should not be long. Acquisition of tacit knowledge is costly and time taking process. In large organizations, experts are not centralized in a building or a city. Knowledge users may also have broad geographical scope. The techniques of knowledge will not be able to have a performance alone. So, to increase the efficiency and effectiveness of the Organization's knowledge acquisition project, storytelling and the scenario techniques for the acquisition and dissemination of experiences of experts are combined. With the compilation of the necessary requirements in order to create a model based on storytelling, validation of the proposed model is outlined. There is no research on effective parameters and system requirements for the acquisition of experience. Therefore, to implement the model these features must be described and prioritized. Increase the efficiency of the knowledge techniques, create the model comparison system, gain experience and increase the participation of experts and other agents of knowledge in organizations, are the results of this research. This model suggests the structured acquisition of tacit knowledge. Manuscript profile

Open Access Article

57 - Applying Strategic Project Management as a new Approach to Project Management
Elham Soltani teymor marjani

10.7508/jstpi.2016.01.008

Today, in most project-based organizations, project managers are facing with many challenges. Projects are organizational strategic processes, performed to achieve business goals. Researches indicate a large number of organizations do not achieve the business goals in t More

Today, in most project-based organizations, project managers are facing with many challenges. Projects are organizational strategic processes, performed to achieve business goals. Researches indicate a large number of organizations do not achieve the business goals in the execution of their projects. Therefore, in order to reduce and control the problems of the projects, the classic project management approach must be changed to strategic project management for optimizing the performance and success of a project. Strategic project management can propel companies to better achieve corporate goals. So, organizations should have a formal planning and execution framework in accordance with the strategic approach, to achieve competitive advantage and better performance. Project managers and teams must learn how to focus the business aspects of their projects and better support their company’s strategy, rather than just focus on meeting traditional time, budget, and performance goals. This paper employs a literature review approach, and presents the description of the strategic project management concept and its difference with classical project management. Then, the strategic project management models that help organizations to achieve success and create a competitive advantage have been reviewed. Finally, the authors have concluded, in order to achieve competitive advantage, project success and better performance of organization, the executive and project managers should consider the strategic aspect of project management and implement strategic project management processes in organization. Manuscript profile

Open Access Article

58 - Identify Factors Affecting the Implementation of Knowledge Management Based on Business Strategies
Hojat Hassani seadat Hamid Erfanian Khanzadeh Gholamreza Malekzadeh

10.7508/jstpi.2016.01.004

Knowledge is a valuable resource and strategic factor and also an asset. So providing good and qualified products and services without management and use of this valuable resource, is difficult and sometimes impossible. Knowledge management has become one of the most im More

Knowledge is a valuable resource and strategic factor and also an asset. So providing good and qualified products and services without management and use of this valuable resource, is difficult and sometimes impossible. Knowledge management has become one of the most important activities in today's organizations to improve and maintain competitive advantage. The ultimate goal of knowledge management is the operation and development of knowledge assets to achieve the goals and create added value for the organization. It is obvious that knowledge management is crucial in the formulation of business strategy for gaining competitive advantage. Therefore identifying factors affecting the implementation of knowledge management based on business strategy is very important. In this study, 55 factors affecting the implementation of knowledge management extracted. Then by using Delphi method and the adoption of experts opinion, their relationships with business strategies were identified. On this basis, 35 factors in 6 dimensions were identified: Leadership, Strategic, Infrastructure, Structure, Cultural and Scientific Dimension. Among the identified dimensions, leadership dimension was more important than the other dimensions. Strategic and Scientific dimensions are the next one and 64 percent of the identified factors were confirmed. Manuscript profile

Open Access Article

59 - Assessment of Knowledge and Ability of Knowledge Workers in Knowledge Based Organizations using Shannon Human Potential Model
Abass Afrazeh Mohammad Alimoradi Sajad Golmohamadi

10.7508/jstpi.2016.02.001

Creativity appearance in organizations surprisingly affects in successful solving of problems, their survival, and reaching to desirable point of competitiveness and industrial productivity. In one side industrial organizations with decentralizing approach from organiza More

Creativity appearance in organizations surprisingly affects in successful solving of problems, their survival, and reaching to desirable point of competitiveness and industrial productivity. In one side industrial organizations with decentralizing approach from organizational structure in the form of giving authority from managers to lower levels are going to reach to economical efficiency, creativity and finally to a higher productivity. In this article looking at Hanson Theory about decentralizing strategies, we have identified equifinality (using different technologies, methods, and resources for reaching to a creatively predetermined and great result) as a loosely strategies of decentralization. Considering researches have been done in a context of creativity and equifinality as a Decentralized Management Approach, we can see lots of researchers referred to the importance necessity of this phenomenon as a one of open system characteristics to intensify creativity, competitiveness’ prosperity, and productivity. But a comprehensive research has not been observed in related with correlation of creativity and equifinality in industrial organizations’ subject in a special case. In this research with using content Analysis method, a new category of equifinality usages in organization that causes creativity results, have been attempted to represent by surveying the past studies in relation with “decentralized management and equifinality” and “equifinality and creativity”. With revision and surveying the theories of different researchers in relation with the subject of decentralized management, equifinality and creativity, research's result subdivided in two dimensions accompanied with its components namely “equifinality and work process”, and “equifinality and structure”. Manuscript profile

Open Access Article

60 - Developing a Conceptual Model of Strategic Agility in Research and Technology Organizations (RTOs)
Reza Bandarian

10.7508/jstpi.2016.02.002

Research and technology management requires a more comprehensive holistic approach in order to achieve coordinated strategies. New approaches should force Research and Technology Organizations (RTOs) to proactive response to changes in the environment with the rapid tec More

Research and technology management requires a more comprehensive holistic approach in order to achieve coordinated strategies. New approaches should force Research and Technology Organizations (RTOs) to proactive response to changes in the environment with the rapid technological changes. RTOs by development of proactive features on their interior can achieve to a special ability called "strategic agility". Strategic agility is the ability to reform, renovate and renewal the organization, business model and strategies to cope with environmental changes. In this paper, in order to develop a comprehensive framework to achieve strategic agility in RTOs, first, all of the previous research in the field of strategic agility in the last few years have been reviewed and then adapt and adjust to the nature, characteristics and requirements of RTOs, finally the seven dimensions (key factors) and thirty one index for strategic agility in RTOs extracted and has been defined. The seven key factors are strategic sensitivity, clear vision, selecting strategic technological knowledge goals, identifying key capabilities, seizing and exploitation, continuous technological innovation and being proactive. This model is based on the combination of both internal and external organizational approach, and provides the basis for the assessment of strategic agility in RTOs. Manuscript profile

Open Access Article

61 - The Requirements to Shift from Close Innovation into Open Innovation
Manochehr Manteghi Parisa Hasan Abadi

10.7508/jstpi.2016.02.004

Open innovation represents an emergent paradigm, which organizations must become familiar with and apply it in practice sooner or later in order to survive and prevent their failure. Factors such as diffusion of knowledge, increasing costs and complexity of R&D, the sho More

Open innovation represents an emergent paradigm, which organizations must become familiar with and apply it in practice sooner or later in order to survive and prevent their failure. Factors such as diffusion of knowledge, increasing costs and complexity of R&D, the shortening of the technology life cycles, the growth of venture capital and presence of knowledgeable suppliers and clients, have weakened the close innovation paradigm. So, self-sufficient, inward focus, monopoly of knowledge and capital investment on internal research, does not create competitive advantages for organizations any more. In open innovation era, organizations make use of both internal and external resource of knowledge to drive their innovation processes, also search different internal and external ways to develop their markets. With regard to inescapable deployment of open innovation, now the question is what items should be considered by organizations in the shift from close innovation to open innovation? In other words, what are the requirements for implementing open innovation approach in organizations? This paper will answer the question by review of pervious research to identify and describe dimensions which could lead organizations in order to implement open innovation. These dimensions which named “the requirements to shift from close innovation into open innovation” and presented in conceptual framework of paper, are: networking, open innovation processes, organizational structures and knowledge management systems. Organizations should notice these dimensions interact each other, so change along one dimension will impact on the others. Manuscript profile

Open Access Article

62 - Identify and ranking of efficient strategic success factors of small early return firms in Kaveh industrial town with B.S.C. approach by managers point of view
hosein ghaffari ebrahimali razini

10.7508/jstpi.2017.02.007

20.1001.1.17355486.1396.13.50.2.8

The main purpose in this research is to identify the efficient strategic factors in success of small and early return firms from manager’s point of view, with the Balance Score Cards method approach. This is an applied, descriptive and survey research. The data are coll More

The main purpose in this research is to identify the efficient strategic factors in success of small and early return firms from manager’s point of view, with the Balance Score Cards method approach. This is an applied, descriptive and survey research. The data are collected within 2015 November and December (Aban and Azar of 1394). Statistical society contains 70 firms that are selected in simple accidental method and totally 60 firms are studied. The data of this research are gathered by the certain questionnaire containing 35 questions. SPSS version 20 is used to analysis the data. In descriptive statistics, the education of managers is analyzed. Kolmogorov-Smirnoff test is used in inferential analysis to test the questions and normality of data. According to the results of Kolmogorov-Smirnoff test, the binomial test is used to answer the questions about the components (of B.S.C) and one-sample t-test is used to investigate the dimensions of it. Also and Friedman is used to rank the strategic factors. Finally the results of this research show that, the small quick-impact firms in terms of balancing different aspects, are in good situation and in this respect the opinion of managers, show the homogenous attention to the four main aspects in this method. However there are some strategic effective factors which may not be seen or be neglected by the managers Manuscript profile

Open Access Article

63 - Identify and Ranking Effective Factors on Success of Knowledge Management with the Approach of the Realization of Resistance Economic
Roya Hejazi Nia

10.7508/jstpi.2016.03.002

The purpose of the present research is identifying factors that influence the success of knowledge management systems in organizations in resistant economy conditions. Currently we face the problems of asymmetry of information and asymmetry of information in different s More

The purpose of the present research is identifying factors that influence the success of knowledge management systems in organizations in resistant economy conditions. Currently we face the problems of asymmetry of information and asymmetry of information in different sections can set grounds for increasing corruption and damage to resistant economy. Measures to reduce the asymmetry are necessary to be thought of. One of the strategies is using knowledge management systems. However, according to limitations appeared during the sanctions, successful implementation of these systems has faced some barriers. Therefore, identification of factors that lead to successful implementation of knowledge management systems can be very influential because, whether during the sanctions or after them, attempts should continue to be made in the field of establishing resistant economy. Hence, by reviewing various studies conducted in the field of knowledge management, 15 variables have been identified. In order to check the hypothesis, a researcher-made questionnaire was used whose validity was calculated by Cronbach’s Alpha to be 0.81. In order to test research questions, SPSS Version 18, MATLAB, TOPSIS and one-sample T-test were used. Research results showed that all variables were identified to be influencing the success of knowledge management systems in resistant economy. Information technology infrastructures had the highest importance and periodical evaluations had the least importance from among the 15 variables. Manuscript profile

Open Access Article

64 - Providing a Conceptual Framework to Explain the Role of Management's Commitment to Internal Marketing on Job Attitudes
Esmaeil Malek Akhlagh Zahra Takhire Arman Pourusa

10.7508/jstpi.2016.03.007

The Very complex and competitive environment requires more attention of organization to internal employees as internal customers. When staff can provide customers satisfy that their needs have been met by the organization and satisfaction in them toward the organization More

The Very complex and competitive environment requires more attention of organization to internal employees as internal customers. When staff can provide customers satisfy that their needs have been met by the organization and satisfaction in them toward the organization. This is the same logic that the study Barry, Hansel and Burke mentioned that the use of internal marketing toward organizational capabilities recommended to meet in order to achieve effective protection of consumers. On the other hand, the most important asset of any organization is staff of it. The higher of quality of human resources will be a success and survival of the organization and one of the most important attitudes that try to improve the quality of human resources and adjust the values of the people, are management's commitment to internal marketing. Management's commitment to internal marketing program, spontaneous and voluntary activity for the local marketing programs promote and increase communication with employees and employee job satisfaction and ultimately improve the performance of the entire organization. Since, this paper has been done the literature review of preceding studies on internal marketing, management's commitment to internal marketing and job attitudes to explain the relationship between them. Results show that management's commitment to internal marketing with the ways related to internal marketing includes formal and informal internal communication and management's commitment to internal marketing and informal internal communication influence employee attitudes. Manuscript profile

Open Access Article

65 - Analysis of the factors affecting R & D management and rank the factors with ANP techniques in the automotive industry (Case Study: Pars Khodro Company)
Abass Khamse shohreh ghanbariha fereydon ohadi

10.7508/jstpi.2017.02.006

20.1001.1.17355486.1396.13.50.4.0

This study developed in 8 of the R & D management model to analyze the factors affecting the Pars Khodro Company will pay R & D management. And determines the performance of the company. . -Pymayshy Descriptive research and data gathering instrument was a questionnaire More

This study developed in 8 of the R & D management model to analyze the factors affecting the Pars Khodro Company will pay R & D management. And determines the performance of the company. . -Pymayshy Descriptive research and data gathering instrument was a questionnaire which its validity with the judgment of experts and its reliability was confirmed by Cronbach's alpha and SPSS software. Due to the limited population of the study, the total number method is used to rank the factors affecting the management of research and development in Pars Khodro Company of paired comparisons with ANP techniques using software is used SUPER DECISIONS. The results obtained from the software indicates that financial factors were ranked first and managerial factors responsible for learning and innovation, technological platforms, operating commercial, technical factors, the operating system have won the next rank. Manuscript profile

Open Access Article

66 - Ranking Efective Dimension and Indexes on Innovation Management in Power House Equipment Industry and Providing Energy
Abass Khamse Mohammad Hasan Nasermeli Ali Ramezani

10.7508/jstpi.2016.04.007

20.1001.1.17355486.1395.12.48.7.2

Innovation is full of risk naturally and even developed company couldn’t do that non limitation risk. Innovation management has inter several elements such as kind and distributing organization management, financial resources, staff ability and …that is influenced in th More

Innovation is full of risk naturally and even developed company couldn’t do that non limitation risk. Innovation management has inter several elements such as kind and distributing organization management, financial resources, staff ability and …that is influenced in that performance that after recognizing elements and influenced index on innovation management, help to determine priority and ranking this elements of managers in programming and make to decrease cost and risk of innovation activities.so in this project as a sample of project in engineering company and constructing Pars Mapna generator is done and 55 influences index on innovation management in eight dimension: is characterized in financial elements , management, organization , researching , human , cultural, external and systematic elements and then is studied according to influences value on innovation management in Pars Mapna company with each of this index and the value of ranking and priority is determined . According to its results human, management and cultural elements is in a suitable position and other elements means financial, organization, external, systematic and searching is in a unsuitable position. Also among index, index of organization leadership method, the value of Also among indexes, index of organization management method, the value of organizing supporting from creative staffs, supporting from management from innovation have the highest priority and existing index such as scientific resources, transferring implied knowledge to clear knowledge, development of new product, cooperation with providing and university center and technical innovation have the lowest priority. Manuscript profile

Open Access Article

67 - Identifying and Ranking Key Factors of Success in Knowledge Management in Knowledge-Based Companies (Case Study: Science and Technology Park in Tehran University)
naser safaei fereshte thaleghani Ahmad Kiamanesh

10.7508/jstpi.2017.02.003

20.1001.1.17355486.1396.13.50.5.1

Today, knowledge- based companies as a key option to produce wealth in developing countries is responsible for explaining and modeling research and development processes and significantly contributes to diffusion innovation in industry. In fact, knowledge-based companie More

Today, knowledge- based companies as a key option to produce wealth in developing countries is responsible for explaining and modeling research and development processes and significantly contributes to diffusion innovation in industry. In fact, knowledge-based companies are considered important components of resistance economy and its realization. Its growth and development could bring in to resistance against economical invasions. Hence, identifying and ranking factors effecting implementation of knowledge management in such companies is research necessity which is discussed the current research. Now, there are 33 science and technology parks and over 2700 knowledge-based company in parks. Questionnaires are distributed among 70 knowledge-based companies in science and technology Park of Tehran University as the second superior park in country. In the current research, case study and field-data collection are used. Questionnaire is designed using Likert technique and it consists in 3 major factors, organization, human resource, and information technology, and 11 following criteria: objectives and perspectives, leadership, executives, application, software, infrastructure, organizational culture, financial and non-financial incentives, modeling and evaluating. Analyzing information, Cronbach's alpha 0.78 was obtained and using Freidman test and T-test. Among factors effecting successful implementation knowledge management, one can refer to objects and organizational respective as the most important factor and financial incentives as the lowest important factor. This conclusion is reasonable according to nature of knowledge –based companies. Manuscript profile

Open Access Article

68 - Evidence-based Management: A Bridge for the Gap Between the Management Science and Manager Practice
Amin Pazhohesh Jahromy

10.7508/jstpi.2017.03.007

20.1001.1.17355486.1396.13.51.5.3

The practical relevance of management research is an ongoing concern for many management scholars. The source of this concern is that arguments relying on experience and intuition for decision making by the individual manager or Organizational Management Council poll, w More

The practical relevance of management research is an ongoing concern for many management scholars. The source of this concern is that arguments relying on experience and intuition for decision making by the individual manager or Organizational Management Council poll, would not guarantee achieving organizational goals and realization of the organizational programs. Evidence-based management as a solution to this problem is to combine the best evidence of ideas, research results and research organization in the field of management to make the best decision. The literature on this subject has had a significant increase in the last decade, yet Iran has not been considered, thus, it is difficult to find a Persian article on the subject. The purpose of this paper is to introduce evidence-based management and to provide a mechanism for management more evidence-based and result-oriented than ever. This research has a practical objective, in terms of nature, quality and library method of data collection (secondary studies, meta-synthesis) and is based on an online study of information sources. The article by hypothesizing the premise that managers’ lack awareness of evidence-based approach has led to this concept to be less considered. By reviewing the literature on evidence and classification of evidence, as well as evidence-based management, we offer a five-step model: “What do we need to know?; Finding the evidence; Getting the needed insights ; Communicating the message; Making the right evidence -based decisions”. Manuscript profile

Open Access Article

69 - Strategic Human Resource Management in Digital Era Based on Big Data
Gholamreza Malekzadeh sedigheh sadeghi

10.7508/jstpi.2017.03.008

20.1001.1.17355486.1396.13.51.6.4

Nowadays intelligent devices, virtual environments and technological innovations is a part of the human’s everyday life. While Technology innovation could easily be representing currently highest business threatens, executive leaders that transform this in Business oppo More

Nowadays intelligent devices, virtual environments and technological innovations is a part of the human’s everyday life. While Technology innovation could easily be representing currently highest business threatens, executive leaders that transform this in Business opportunities and create a new competitive space out of this threat are the ones succeeding. On the other hand influence of information technology in organizations and besides, extension of various kinds of social media is a good opportunity to gather a mass amount of people’s information and data. Regarding to these facts one can say that creative thinking and alignment with digital age facilities, requirements and needs and respecting the value of knowledge management along with making use of information management is what should be taken under consideration with more attention specially in field of human capital management. We will discuss on HR digital literacy and HR understanding of organization mission and values effects on flexibility in digital transformation. In this article, we will discuss usage of information systems especially big data in human resource managment in digital era with respect to surveys of honored organizations such as Mc keinsy. It is deducted that in new age, regarding that a new generation of workforce with different attitude and expectations is ready to enter labor market, transformation from traditional structures to structures driven from analytical results of big data would lead to a more effective management. Manuscript profile

Open Access Article

70 - Investigation of Effective Factors on Implementing the Knowledge Management in Central Office of Jahad Daneshgahi
Abbas Hosseinpour mohammad bagher alipour

10.7508/roshdefanavari.2018.14.006

20.1001.1.17355486.1397.14.54.1.2

The aim of this article is to identify effective factors on implementing the knowledge management in central offices of Jahad Daneshgahi. Research community is included of all managers and experts in which 132 people of this society are selected based on Chochran Formul More

The aim of this article is to identify effective factors on implementing the knowledge management in central offices of Jahad Daneshgahi. Research community is included of all managers and experts in which 132 people of this society are selected based on Chochran Formula. The research method is applicable and descriptive and the cronbach’s alpha is used for determining the reability of the research instruments. In this level,the cronbach’s alpha of independent variable of effective factors is equal to 97% and the dependent variable of implementing the knowledge management is equal to 95% that shows the desired level of the reliability for the research instruments. Data are analyzied within two descriptive and analytical levels based on spss software. Reseach assumptions are related to investigating the effects of each dimensions of IT, organizational structure, organizationa culture, motivation and managerial factors on the implementing the knowledge management that allof them are confirmed. Findings show that all effective factors have a direct relationship with implementing the knowledge management. The highest effect is related to the motivation and then IT, organizational culture and then managerial factors. The lowest level is related tothe organizational structure. Manuscript profile

Open Access Article

71 - Impact of Knowledge Management on Private Banks Performance Through Mediation of Service Quality (Case Study: Private Banks of Kermanshah)
sahar sorkhvandi Rahele zeynivand seid hamed feizjavadian

10.7508/jstpi.2018.04.006

20.1001.1.17355486.1397.14.56.3.8

Identifying the needs and desires of employees and customers always includes a set of hidden dimensions, in accordance with the culture and conditions of each country. Knowledge management is a useful tool for banks to maximize their optimal performance. Therefore, reco More

Identifying the needs and desires of employees and customers always includes a set of hidden dimensions, in accordance with the culture and conditions of each country. Knowledge management is a useful tool for banks to maximize their optimal performance. Therefore, recognizing the relations among knowledge management, bank performance, and quality of service is essential. The aim of present study, is exploring the impact of knowledge management on private banks performance in Kermanshah city. Through mediation of service quality. This study is an applied research and a questionnaire was used to collect data. Statistical population in this study has been Kermanshah private banks (Parsian, Pasargad, Karafarin, Saman and Ayandeh bank). The sample size equals 100 people and sampling method is based on census (counting all). Data analysis is based on nature of the data and the way of discussing assumptions has been done in the form of central distribution statistics and regression models have been conducted by hidden variable with SPSS and AMOS soft wares. The findings of present study show that knowledge management influences the performance and service quality of private banks. Service quality has a positive and significant effect on private banks performance, and knowledge management considering mediation of service quality variable, has direct and indirect impact (by service quality variable) on private banks performance. Manuscript profile

Open Access Article

72 - The Impact of Organizational Learning on Performance with the Mediation of Knowledge Management (Case Study Agricultural Bank of Iran)
simin mohebbi ashtiani Peyman Akhavan

10.52547/jstpi.20621.15.59.55

20.1001.1.17355486.1398.15.59.1.9

rganizational learning is a useful tool for organizations to improve their performance and achieve optimal performance. Therefore, it is necessary to investigate the impact of organizational learning on performance in this study. The statistical population consisted of More

rganizational learning is a useful tool for organizations to improve their performance and achieve optimal performance. Therefore, it is necessary to investigate the impact of organizational learning on performance in this study. The statistical population consisted of employees of 9 branches of Iran Agricultural Bank in Tehran. According to Morgan table, 52 questionnaires were distributed among bank employees. The research method was descriptive-survey and data collection tool was a questionnaire. The purpose of this study was to investigate and explain the impact of organizational learning on performance through knowledge management mediation. Cronbach's alpha obtained from the total reliability of the three questionnaires was 0.970. Data analysis was done in two levels of descriptive and inferential statistics by SPSS 16 and Smart PLS3 software. Data analysis shows that organizational learning has a direct and significant positive effect on organizational performance and knowledge management. The results show that promoting organizational learning has an important role in shaping organizational performance improvement. Therefore, by improving the knowledge management and organizational learning of all employees, organizational performance improves. Manuscript profile

Open Access Article

73 - Investigating the Factors Effecting the Readiness of Universities to Become the University with the Entrepreneurial Features (Case Study: Ferdowsi University of Mashhad)
fereshte sadeghi yaghoob maharati alireza khorakian

10.7508/jstpi.2018.03.005

20.1001.1.17355486.1397.14.55.7.0

Today the successful experience of most developed countries as well as some developing countries in overcoming economic crises through the development of entrepreneurship in those countries has made other countries to pay more attention to entrepreneurship, entrepreneur More

Today the successful experience of most developed countries as well as some developing countries in overcoming economic crises through the development of entrepreneurship in those countries has made other countries to pay more attention to entrepreneurship, entrepreneurs and the formation of innovative businesses. This affects the field of education more than anything else, which has led gradually to change universities towards entrepreneurship. Hence present study is aimed to investigate the factors effecting the readiness of Universities to become the University with the entrepreneurial features in Ferdowsi University of Mashhad. According to Morgan table, 114 sample were randomly selected. Face validity were examined with point of view of a number of professors in the Department of Management of Ferdowsi University and construct validity were examined through factor analysis and Cronbach' s alpha coefficient was used to measure reliability. Data analysis was performed using structural equation modeling analysis and Lisrel software. the results showed that all factors examined in this study i.e. structure, culture, strategy, management and academic links with industry are determinant factors effecting on the readiness of Ferdowsi University of Mashhad to become the University with the entrepreneurial Features But culture and academic links with industry are not very determinant factors. In addition, it was shown that among the investigated factors, organizational structure is the most determinant factor effecting the readiness of Ferdowsi University of Mashhad to become the University with the entre preneurial Features. Manuscript profile

Open Access Article

74 - Prioritizing and Analyzing Effective Criteria on the Performance of Knowledge-based Organizations with knowledge management Approach (Case Study: Growth Centers and Science and Technology Parks in Tehran)
naser safaei Fatemeh Gholamian fereshte thaleghani

10.7508/jstpi.2019.01.003

20.1001.1.17355486.1397.15.57.6.6

Today, the success of organizations is based on the strategic management of knowledge. Implementing knowledge management systems faces challenges that will cause the inefficiency of knowledge management in organizations. Hence, identification and rating the effective fa More

Today, the success of organizations is based on the strategic management of knowledge. Implementing knowledge management systems faces challenges that will cause the inefficiency of knowledge management in organizations. Hence, identification and rating the effective factors in the successful implementation of knowledge management is one of the essential requirements of knowledge management that was discussed in the current research. Currently, 7 science and technology parks and 1,400 knowledge-based companies in parks are located in Tehran. In the current research, companies located in growth centers and science and technology parks in Tehran were studied. Questionnaire was distributed among 140 knowledge-based companies that they returned 110 questionnaires. In the current research, case study methods and data collection in fieldwork were used. To measure the variables of the research, the instrument of questionnaire using the Likert method was utilized that includes three main factors of the organization, human resources and information technology and 11 criteria as follows: Objects and perspectives, leadership and strategy, knowledge management cycle, application, software, infrastructure, organizational culture and atmosphere, creating financial motivation, encouraging employee morale, benchmarking the best things and performance management. Reliability of the questionnaire, 0.78, was obtained using Cronbach's alpha. Friedman and one sample T-test and fitness of model were studied respectively using SPSS software and LISREL software. As a result, objects and perspectives of the organization can be considered as the most important criterion, and we can refer to the information technology software as the least important criterion. Manuscript profile

Open Access Article

75 - Developement of the Patent Prioritization Model using the Electre Method and Analytic Hierarchy Process: A Case Study of Technology Selection in a Cellphone Company
mehdi khojasteh Marayam Ashrafi

10.7508/jstpi.2019.02.007

20.1001.1.17355486.1398.15.58.6.2

With the advent of growing knowledge of the economy and the rapid growth of technology, intellectual property has become the focus of attention of corporate investment managers and researchers. Patent are considered to be the most important intellectual asset, and one o More

With the advent of growing knowledge of the economy and the rapid growth of technology, intellectual property has become the focus of attention of corporate investment managers and researchers. Patent are considered to be the most important intellectual asset, and one of the reasons for this is the extensive research that has been done on the various dimensions of these rights. The patent provides the possessor with the possibility to use the technology exclusively for a limited period (often twenty years). Since many industrial and service companies need to acquire new technologies by the purchase of patent rights to maintain their competitive advantage and sustained business growth, the issue of patent assessment has become a serious challenge in the field of technology. In this research, a model for evaluating and ranking patents based on multi-criteria programming methods is presented and then the resulting model is implemented in a cell phone company. The company is required to choose a technology from four technologies: (1) a dual display, (2) missing phone tracking, (3) wireless communications security, and (4) remote banking to develop its products. The implementation of the model is based on four main criteria: (1) the essence of technology, (2) the cost of technology, (3) the product market, and (4) the technology market in the company led to the choice of wireless security technology. Also the accuracy of the result obtained from the implementation of the research model has been confirmed by the method of ELECTRE. Manuscript profile

Open Access Article

76 - Cloud Computing Technology in the Management of Human Resources for Small and Medium Enterprises - Applications, Advantages and Challenges
Mona Kardani malekinezhad Mohammad Mahdi Farahi

10.52547/jstpi.20774.15.60.50

20.1001.1.17355486.1398.15.60.6.6

In recent years, the advent of cloud computing has brought significant advances in the IT industry, and business management. One of the most important advantages of this technology is its reduced cost and the ability to seamlessly manage resources without the need for c More

In recent years, the advent of cloud computing has brought significant advances in the IT industry, and business management. One of the most important advantages of this technology is its reduced cost and the ability to seamlessly manage resources without the need for costly deployment of multiple infrastructures and software, and is thus widely used in the deployment of management systems and systems in organizations. Cloud computing technology has also been widely used in human resource management systems. In many cases the implementation and deployment of multiple HRM systems and software, especially for small and medium-sized organizations, entails numerous costs. Cloud computing technology is a tool that allows organizations to form and manage management systems, including their own human resource management systems, in a seamless, low-cost cloud environment. The purpose of this study is to explore the applications, advantages and challenges of cloud computing technology in human resource management, and its implementation requirements especially in small and medium enterprises. The study was carried out through library method and literature review. And it has attempted to review how literature and the requirements of cloud computing are applied in human resource management by reviewing literature and research in this area. Based on the findings of this study, the applications of cloud computing in human resource management systems in SMEs are widespread. This technology can be used in talent recruitment, training and development of human resources, compensation management systems, and human resource management and evaluation. Also, the advantages and challenges of this technology in human resource management of small and medium-sized enterprises can be categorized into two general categories, including internal and external factors. Internal advantages and challenges include technical, security, human, and financial factors, and external factors include environmental and legal factors. The applications and advantages and challenges of this technology are described in detail in the HRM systems of SMEs. The findings of this study can serve as a basis for companies and organizations to manage small organizations using and utilizing cloud computing technology in human resource management systems. Manuscript profile

Open Access Article

77 - Information Security Maturity Assessment Model in the IT Departments of the Oil Industry Subsidiaries in Iran
Reza Radfar Fatemeh akhavan

10.52547/jstpi.20788.16.64.41

20.1001.1.17355486.1399.16.64.1.6

The business approach and risk management framework of the company through the establishment and maintenance of the information security management system (ISMS) is a framework for identifying, assessing, controlling and managing the risks associated with information se More

The business approach and risk management framework of the company through the establishment and maintenance of the information security management system (ISMS) is a framework for identifying, assessing, controlling and managing the risks associated with information security in the company. It is based on privacy standards, integrity and availability of information assets. In the present report, not only a model for evaluating the information security maturity in the headquarters of one of the oil industry companies is developed, but also the defect analysis and implementation of the existing organization are initially carried out in accordance with the requirements of ISO 27000. By defining the indicators of evaluation and measurement of these indicators in the organization, its maturity is estimated in this security standard. Different models are presented to identify the weaknesses and security powers of a particular organization. The goal is to identify a gap between theory and practice that can be approximated by the process-oriented approach. The puberty model introduced and used in this project, provides a starting point for implementing security, a public view of security, and a framework for prioritizing operations. This model of information security maturity has 5 phases. (The maturity model is information security as a tool for assessing the ability of organizations to meet security goals, that is, confidentiality, integrity and availability, and prevent attacks and access to the mission of the organization in spite of attacks and accidents)??. This model defines a process that has all aspects of security management, measurement, and control. The results of the evaluation show that the organizations which have security investments ahead of time have to understand the needs for high-level management of information security in the organization, and in addition to the actions taken in the field of physical environment, network and personal computers, controls access and encryption have been made to identify the necessary training and culture. Manuscript profile

Open Access Article

78 - Review the Status of Intellectual Property Rights in Joint Research Projects and Consortiums
elahe bazrafshan mehdi goodarzi

10.52547/jstpi.20791.16.63.32

20.1001.1.17355486.1399.16.63.1.4

Today, the use of joint research and development has facilitated technological progress, which has led to the production of new products, processes and services for the market. In order to protect these achievements, intellectual property rights in international technol More

Today, the use of joint research and development has facilitated technological progress, which has led to the production of new products, processes and services for the market. In order to protect these achievements, intellectual property rights in international technological cooperation as well as collaborative research projects between the private and public sectors, especially in the field of patents, have become twofold important. Intellectual property plays an essential role in promoting this type of collaboration between the university, industry and government and plays a complementary role in technology development. But a look at Iran's intellectual property policies in joint research projects and consortiums in the past shows that there is no coherent and complete framework for intellectual property arising from these collaborations, so the main purpose of this study is to examine the role of intellectual property rights in joint research projects and consortiums and political advice to those involved. This research is a review of the literature and uses a library methodology and in-depth study of available literature and articles and internal and external books on intellectual property and joint research projects, and specifically on model agreements in the Consortium of Europe and the United Kingdom, and finally a model agreement has been proposed to managers and policy makers active in the field of science and technology development in Iran, given that such agreements are less visible. Manuscript profile

Open Access Article

79 - The Challenges of Project Management of Complex Products and Systems
zahra noori Mojtaba Azizi

10.52547/jstpi.20792.16.62.1

20.1001.1.17355486.1399.16.62.2.3

Complex products and systems (CoPS) are products, systems, services and infrastructure assets that are costly and require advanced technology and are known as capital goods. The technological complexity of CoPS is an important competitive advantage, for companies and ev More

Complex products and systems (CoPS) are products, systems, services and infrastructure assets that are costly and require advanced technology and are known as capital goods. The technological complexity of CoPS is an important competitive advantage, for companies and even governments. As these products are customized, the development of them is considered as projects. In compare to common projects, the difference in the nature of the CoPS products has led to some differences in managing them. In this study, we are going to explore the differences in the CoPS projects and how they are managed by exploring the comprehensive CoPs literature review from the project management perspective. In the initial search, 84 papers were identified. After studying abstracts, the number of related articles was reduced to 22. After studying articles, we classified them and examined how to managed CoPS projects. According to the results, managing CoPS projects are diffrent from some aspects such as integration management, communication management, scope management, project planning and control, time and cost management, risk management and stakeholder management in compared to common projects. Organizations should consider these differences in managing CoPS projects. The results also indicate that the number of studies carried out on CoPS projects is not very high, especially in Iran. The most important identified gap research is the lack of applied studies in various industries, including communications, defense industries, and so on. Manuscript profile

Open Access Article

80 - Investigating and Ranking the Effective Factors on Green Supply Chain Management in Petrochemical Industry with DEMATEL Approach (Study of Lorestan Petrochemicals)
Farshid Farokhizadeh

10.52547/jstpi.20806.16.62.51

20.1001.1.17355486.1399.16.62.4.5

Purpose: Green supply chain management is based on both integrating the supply chain management and environment management, controls the environmental effects of products in their life cycle via sharing the information and coordination. The main objective of this study More

Purpose: Green supply chain management is based on both integrating the supply chain management and environment management, controls the environmental effects of products in their life cycle via sharing the information and coordination. The main objective of this study is to evaluate and rank the "Green Supply Chain Management" in the petrochemical industry, as well as identification of sub-indicators of these major dimensions as research sub-goals. Methodology: In order to achieve the goals and answer the research questions, this research has been done in two steps. In the first step, with the study of scientific literature and the opinions of environmental experts, green supply chain management, and petrochemical industry, the indicators affecting green supply chain management were identified based on the main dimensions extracted and the basis for the preparation of the first questionnaire. After collecting and analyzing the data and determining the mean of society and the importance of dimensions and indicators, four demensions among 5 and 11 indicators of 22 indices were selected. In the second step, the DEMATEL method was used to analyze the causal and causal factors and rank the effective dimensions and indicators. Results: The results indicate that the dimensions of society, organizational participation, the indicators of the formation of the working group, senior management support, community expectation from the company and environmental education and training have respectively the most importance and the most weight this industry. Manuscript profile

Open Access Article

81 - Task Scheduling Algorithm Based on the Genetic Algorithm and Dynamic Adaptive Scheduling in a Cloud Computing Environment
Mojdeh Rabbani Hoda Moradi Asadollah Alirezaei

10.52547/jstpi.20823.16.64.26

20.1001.1.17355486.1399.16.64.4.9

Cloud computing is a concept introducing in the world of information technology recently, and provides an environment for sharing sources. In this environment, an efficient and effective scheduling system plays a fundamental role. Hence, the problem of scheduling tasks More

Cloud computing is a concept introducing in the world of information technology recently, and provides an environment for sharing sources. In this environment, an efficient and effective scheduling system plays a fundamental role. Hence, the problem of scheduling tasks in cloud computing is a very important issue, which tries to identify an optimal scheduling for performing tasks and allocating an optimal source. The purpose of this research is to provide a new hybrid model for optimization of scheduling tasks based on combination of dynamic adaptive and genetic algorithms in a cloud computing environment. The hybrid model aimed to cover the defects of these algorithms. Based on this model, an initial solution was presented for resolving the weakness of the genetic algorithm, the action of low speed as well as the weakness of the dynamic adaptive algorithm, trapping in local answers. In the proposed model, first, dynamic adaptive algorithm could find an appropriate solution for scheduling problem within a good time using the technique of searching required resources by KD tree and data retrieval in parallel. This solution, as an initial answer, was given to the genetic algorithm, and this algorithm performed the optimal research. As a consequence, the final algorithm, a combination of these two algorithms, provides a better load balancing for cloud resources in a relatively acceptable time. Manuscript profile

Open Access Article

82 - The Impact of Information Management System on Increasing the Productivity of Electrical and Electronic Equipment Engineering Companies
mohammadreza zahedi Mina Hajilo Misam Amiriliya

10.52547/jstpi.20857.17.65.25

20.1001.1.17355486.1399.17.65.3.3

Today, productivity and performance enhancement in all countries of the world is an important issue facing any organization. Striving to improve performance and productivity is an effort to improve the lives of people in the community, so the world is divided into two f More

Today, productivity and performance enhancement in all countries of the world is an important issue facing any organization. Striving to improve performance and productivity is an effort to improve the lives of people in the community, so the world is divided into two fast-paced countries in terms of progress in productivity management. The purpose of this study is to investigate the role of five-dimensional information management systems on the efficiency of companies in the field of electricity industry. Statistical population includes all managers and experts in electricity company somehow related to information management systems. Therefore, productivity questionnaires and information management systems were distributed among 4-4(?) persons. After completing the questionnaires, the data was analyzed by SPSS software and the results were analyzed at both descriptive and inferential levels. The results showed that the more productivity of information management systems was used, the higher the correlation through Pearson correlation coefficient. (Also, among the dimensions of information management systems respectively increase the accuracy of data exchange, increase the speed of processing and control, increase the speed of storage and retrieval of information, reduce organizational costs, maintain information and data security a significant contribution in predicting employee productivity. They had electricity companies). Overall, the results of this study indicate the importance of attention to information management systems in increasing productivity. Manuscript profile

Open Access Article

83 - Effective Factors of Motivating for the Implementation of Knowledge Management Case Study: Central Agency of one of the Country’s Banks
naser safaei parisa jamali

10.52547/jstpi.20858.16.63.23

20.1001.1.17355486.1399.16.63.5.8

today, Knowledge is considered as an essential part of any organization's capital. Even competition in the market depends on the development of individual and organizational knowledge, Hence Knowledge Management plans to organize the link between macro strategies and kn More

today, Knowledge is considered as an essential part of any organization's capital. Even competition in the market depends on the development of individual and organizational knowledge, Hence Knowledge Management plans to organize the link between macro strategies and knowledge management strategy in order to give the right knowledge to the right person at the right time and also to maintain a competitive advantage. The study of factors affecting processes such as motivation will be very important. This study seeks ways to motivate employees to share their knowledge with their colleagues. In this study, that is based on the descriptive survey method, a statistical population of Bank headquarters staff, 191 people which is calculated 128 samples, has been used. Sampling has been done according to a simple random method, and for collecting data, a five-option likert questionnaire has been used. The Validity of the questionnaire was confirmed by visiting masters and experts. Cronbach's alpha reliability of 82.4% was calculated by the formula. The Kolmogorov-Smirnov test was used to detect normal or abnormal data, which resulted in abnormal data. Spearman correlation test for abnormal data was used to test the research hypotheses. The results show that in the opinion of the Post Bank staff and managers, motivation affect the staff knowledge sharing. Indeed the relationship between motivational factors in motivating staff in Bank is not equal, and the greatest role is related to financial and non-financial rewards and the lowest one is related to organizational structure. Manuscript profile

Open Access Article

84 - Investigating the Effect of Export and Change Management on Agility in Khuzestan Steel Company with Regard to the Mediating Role of Knowledge Management with Principal Component Analysis (PCA) Approach
mohammad sadegh sebt al sheikh ansari sara Hooshmandi majid toulabi

10.52547/jstpi.20935.17.65.67

20.1001.1.17355486.1399.17.65.7.7

The current world is the world of change and transformation. According to the special position of the steel industry in Iran and around the world, in order to grow Khuzestan steel, the expansion of exports needs to be a priority for the organization. In order to meet th More

The current world is the world of change and transformation. According to the special position of the steel industry in Iran and around the world, in order to grow Khuzestan steel, the expansion of exports needs to be a priority for the organization. In order to meet the priorities of the organization, it is necessary to take steps to create organizational agility, because global developments are facing significant speed and progress, and if Khuzestan Steel (KSC) lags behind these developments, it will not be able to offer its products well in foreign markets. Therefore, relying on knowledge creation and personnel training, it will outperform competitors in rapid changes in the market of competition and customers demand. In this study, the impact of exports and change management on organizational agility with respect to the mediating role of knowledge management with the principal component analysis (PCA) approach is reviewed. The present study is descriptive and correlational. The statistical population of this study is all employees of Khuzestan Steel Company, which are 389 people. All of them have worked from 1st of April 2019 to 1st of May 2020. In this study, 300 people have been considered to determine the sample size using Krejcie and Morgan (1960) table. Three types of evaluation validity were used to confirm the validity of the measurement tool, content validity, convergent validity, and divergent validity. The research data collection method is library and survey methods (field). Also, a questionnaire was used to collect data. SPSS and structural equations were used to analyze the data. All research hypotheses were confirmed and suggestions based on hypotheses were provided. Manuscript profile

Open Access Article

85 - Providing a Model for Evaluating Knowledge Management Systems Using Balanced Scorecard at Pars Khodro Company
Behzad Hasani ٌRocxana Fekri

10.52547/jstpi.21036.18.71.55

20.1001.1.17355486.1401.18.71.3.6

The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical populatio More

The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical population included all experts and top managers of Pars Khodro Company (157 people) and sample size was 111 people based on Cochran formula. Data were collected using a questionnaire designed by previous studies and expert opinions. Content validity index (CVR) was used to determine the validity of the questionnaire and Cranach’s alpha coefficient of 0.728 was used to determine its reliability. Data were analyzed using SPSS and EXPERT CHOICE statistical software. The results showed that: BSC's vision is financial, customer, growth and learning and internal processes respectively. From the financial point of view, the CEO's financial knowledge is the highest and avoidance of duplication of costs is the lowest, and from the customer's perspective, the highest priority is to improve the quality of customer service and the customer's least. And change in the system is the least important of the improvements, and lastly, the internal process view has the least degree of effectiveness of the system in achieving the most desirable organizational objectives and document size. Manuscript profile

Open Access Article

86 - Localized Content Analysis Model of Four Pillars of Knowledge Management Based on Sustainable Change Approach
Tahereh TashayoieNejad Mohsen Ghadami Mohammad Taghi Ziae Bigdeli hamide reshadatjoo Maryam Khaliliaraghi

10.61186/jstpi.27259.19.74.61

20.1001.1.17355486.1402.19.74.2.8

The purpose of this study is to present a localized content analysis model of four pillars of knowledge management based on the continuous change approach. This study is the practical research in terms of orientation. The statistical population includes academic experts More

The purpose of this study is to present a localized content analysis model of four pillars of knowledge management based on the continuous change approach. This study is the practical research in terms of orientation. The statistical population includes academic experts and theoretical experts. Theoretical experts include university professors who are knowledgeable in the field of knowledge management. Experimental experts also include managers with more than 15 years of experience in the Export Development Bank. Non-probabilistic and purposeful methods have been used for sampling. The sampling process continued and finally 11 experts participated in this stage. Using qualitative analysis of grounded theory, a number of concepts of extraction and coding of indicators were performed. Following the research process and its quantitative part, by performing the fuzzy Delphi technique in 3 rounds, the criteria obtained from the qualitative analysis of the research were screened and validated. Then, ISM method was used to identify the relationships of the localized model of the four pillars of knowledge management based on the continuous change approach and to reflect the internal relationships between the criteria. Based on data analysis in the structural-interpretive modeling section, knowledge management (WM) is first level or dependent. The variables of organizational leadership (OL), organizational culture (OC), organizational technology (OT), organizational learning (LO) are the second level. The variable of continuous change (CC) is the third level. Finally, the variables of personal competence (SC), mental patterns (MP), shared vision (SV), team learning (TL), systemic thinking (ST) are in the fourth level. Manuscript profile

Open Access Article

87 - Investigating the Effective Factors on Strengthening the Infrastructure of Information Systems in the Country's Organizations Based on Structural Equation Technique and AHP
Vahid Hajilo zahra moghimi

10.61186/jstpi.33486.19.74.35

20.1001.1.17355486.1402.19.74.5.1

Considering the increasing movement of the country's organizations towards the full benefit of information systems, it is very important to identify the factors affecting the strengthening of these systems to improve the quality of service delivery. Therefore, this rese More

Considering the increasing movement of the country's organizations towards the full benefit of information systems, it is very important to identify the factors affecting the strengthening of these systems to improve the quality of service delivery. Therefore, this research has been carried out with the aim of investigating the effective factors on strengthening the infrastructure of information systems. The current research is applied in terms of purpose and descriptive-exploratory in nature. The research community is the government organizations of the country, and 10 people were selected to form the expert panel from among the experts who have the qualifications. Among the employees, 250 people were selected as a statistical sample by simple random sampling. The research method is a combination of multi-criteria decision-making methods (hierarchical analysis process), structural equations and fuzzy inference system. After extracting the dimensions and factors from the literature and the background of the research, the ranking of the effective factors in the form of five dimensions and 15 components was done using the multi-criteria decision making method. The results showed that the legal infrastructure has established the highest correlation with the infrastructure of information systems. Also, among the dimensions, the technological infrastructure is the most important. The results of fuzzy inference also showed that the most favorable state for information subsystems is 0.698 according to the available facilities, and the optimal combination for this state is achieved when structural factors are 0.724, organizational factors are 0.58, governance factors are 0.569, social factors are 0.707, and educational factors are 0.468. Therefore, in order to strengthen the infrastructure of the country's information systems, it is suggested that the officials focus on strengthening and developing structures and supporting technological innovations in the first step. Manuscript profile

Open Access Article

88 - Introducing robotic process automation as the connection point of Internet of everything with artificial intelligence projects
Seyed Omid Azarkasb Seyed Hossein Khasteh

10.61186/jstpi.34055.19.76.42

20.1001.1.17355486.1402.19.76.4.4

Robotic process automation is an emerging technology, which can be used to automate repetitive tasks with large but low volume. Automation space consists of providers of construction, operation and transfer contracts, consulting, business process automation and cloud ro More

Robotic process automation is an emerging technology, which can be used to automate repetitive tasks with large but low volume. Automation space consists of providers of construction, operation and transfer contracts, consulting, business process automation and cloud robotics process automation and markets. Automation refers to the use of technology to perform various tasks with minimal human intervention, so that the automation of the robotic process, intelligent process and various operations of the artificial intelligence business are its main components. In the meantime, the Internet of Things is one of the most up-to-date technologies in the new age of information and communication, which has a concept very close to the Internet of Things. The Internet of Things is a term used to describe physical objects around the world using their digital communication, while the Internet is all about data sets, considering people and processes. The reason for paying attention to the automation of the robotic process is the continuous expansion of the artificial intelligence market due to the widespread use of this technology in most important fields, especially in the components of the Internet. To make the most of robotic process automation, multiple discrete automations as well as artificial intelligence technologies can be used. With this approach, the robotic automation process can be considered as the connection point of everything Internet to software artificial intelligence projects. Therefore, robotic process automation, which aims to improve business processes, is proposed as an Internet connection point for everything with artificial intelligence projects. Manuscript profile

Open Access Article

89 - Examining the role of influencing factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry
Mohammad bashokouh Iman Ghasemi hamedani

10.61186/jstpi.40640.19.75.42

20.1001.1.17355486.1402.19.75.7.5

In the 21st century, the growth of new technologies, especially in tourism, is inevitable. The development of information and communication technology has also caused significant changes in tourism behavior. The current research is devoted to the analysis of the effecti More

In the 21st century, the growth of new technologies, especially in tourism, is inevitable. The development of information and communication technology has also caused significant changes in tourism behavior. The current research is devoted to the analysis of the effective factors on value co-creation through technologies equipped with artificial intelligence and knowledge management in the tourism industry. This research is descriptive-correlation type. The statistical population of the research consists of employees and experts of the tourism industry, and 190 sample members were randomly selected. Data were analyzed using spss software and partial least squares method and Smart PLS software. were analyzed. Customer-based factors with a coefficient of 0.364 on the effectiveness of value co-creation, technology equipped with artificial intelligence with a coefficient of 0.802 on customer-based factors and with a coefficient of 1.097 on the effectiveness of value co-creation, and finally knowledge management with a coefficient of 0.540 The effectiveness of value co-creation has a significant impact. And customer-based factors with a coefficient of 0.292 were able to mediate the relationship between technology equipped with artificial intelligence and the effectiveness of value co-creation. Examining the results of this research showed that the significant effect of customer-based factors, technologies equipped with artificial intelligence and knowledge management on the effectiveness of value co-creation was confirmed. And customer-based factors were able to mediate the relationship between AI-enabled technologies and value co-creation effectiveness. Finally, technologies equipped with artificial intelligence were able to mediate the relationship between customer-based factors and the effectiveness of value co-creation. Manuscript profile

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